Pages

• 10 Years Celebrations
• Accelerate Digital Business
  • Leadership test
• Advance an All-Digital Customer
• AGM
• AI to Create the Customer Experience of the Future
• Alliances & Partnerships
• Blog
• Board of Directors
• Brand Kit
  • Brand Kit
• Careers
• CCW Europe 2023
  • CCW Europe 2023 Thank you
• Certifications
• chatbot demo
• Committees of the Board
• Contact Us
  • Sales Inquiries
• Cookie Policy
• Creative Columns 3
• CSR
• Customers
• DEI
• Delivering Superior Experiences
• Digital contact center seasonal peaks
  • Success – Digital Contact Center
• Disclaimer
• Download Report – Delivering Superior Experiences
• Emerging Technologies and Trends Radar – Thank you
• Enabling Better Customer Experience Through Enhanced BPM Services
  • Success
• Everest Group Whitepaper
• Everest Whitepaper thank you
• form-testing
• Gartner Success
• Global Delivery
• HFS Research Recognizes IGT Solutions As Market Leader In Travel, Hospitality, and Logistics Service Providers, 2023
• home all sections
• Home1
• How is Unified Commerce Different from Omnichannel Commerce?
• IBuddies Referral
• IGT Customer Services Catalog 2023
• IGT Solutions
• IGT Team
• IGT Team
• Improve Your Customer Experience
• Industries
  • Air Cargo
  • Airlines
  • Car Rentals
  • Connected Networks
  • Cruise Line Solutions
  • Fintech
  • Gaming Hompage
    • About Us
    • Digital Engineering
    • Digital Transformation and Analytics
    • Get In Touch
    • Player Support
    • Quality Engineering and Risk Assurance
    • Social and Community Management
    • Support Consultation Services
  • Gig Economy
  • Hi-Tech
  • Hotels
  • Land Transportation
  • Logistics & Cargo
  • OTA and TMC
  • Railways
  • Retail and Ecommerce
  • Tools and Technology
  • Travel
  • Travel and Hospitality
  • Travel School
  • Travel Technology
• InterGlobe Technologies recognized a ‘Leader’ in NelsonHall NEAT Report for CX Services in Travel, Transport & Hospitality 2018
• Leadership
• Media
  • IGT in News
    • Agile Governance Framework with MKII Function Points
    • AION buys BPO firm Interglobe Technologies-The Economic Times
    • AION Capital acquires InterGlobal Tech-Financial Express
    • AION Capital acquires InterGlobe Tech for $230 million-Times of India
    • Airports and passengers in harmony – big opportunity for agencies to play a part
    • Article by Akhil Agarwal, COO, InterGlobe Technologies
    • Article featuring Vipul Doshi, Chief Executive Officer at IGT
    • Article from Akhil Agarwal, Chief Operating Officer at InterGlobe Technologies
    • Being Agile in an Outsourcing Environment
    • BPO’s Should Collaborate To Fight Rising Infrastructural Costs
    • Breaking Travel News talks tech with InterGlobe Technologies boss
    • Deal Dynamics: Outsourcing Models That Will Thrive in 2014
    • Exclusive Interview with InterGlobe Technologies
    • IGT – Providing Assistance from the Get-GO of Enterprises’ RPA Journey
    • IGT Solutions has a new logo
    • InterGlobe Technologies at SITA 2015 Air Transport IT Summit
    • InterGlobe Technologies is now IGT Solutions
    • InterGlobe Technologies recognized as a 2012 Global Services 100 provider
    • InterGlobe Technologies strengthens partnership with Webjet.com.au
    • Interview with Vipul Doshi, CEO, InterGlobe Technologies
    • SAA’s outsourcing journey
    • Staying connected with the customer is the key mantra for OTAs’
    • Supplement your gut feeling with data analysis
    • The Cheetah Wave: Agility Trumps Speed
    • The Times of PAMAC – article by Roman Rafiq
    • Travellers are going to feel more empowered than ever as 2012 progresses
    • Vipul Doshi speaks at the Global Services BPO Summit 2012
    • We see mobile technology gaining great importance in the travel business: Vipul Doshi‚ CEO‚ InterGlobe Technologies
  • Media Contact
  • Press Release
    • AION Capital Partners acquires InterGlobe Technologies (IGT)
    • Cygnific partners with IGT Solutions to build a digital Center of Excellence
    • IGT & SMOOSS partnered to provide end-to-end COVID Travel Document Digitization & Automation Services
    • IGT achieves prestigious ISO 9001:2008 Certification
    • IGT announces its strategic partnership with Functionize Inc. to build AI/ML and NLP enabled automated solution to accelerate Testing
    • IGT announces strategic partnership with CHG to launch a first-of-its kind unified global hospitality platform
    • IGT becomes 1st Travel BPO Globally to be COPC® certified on standard version 4.3
    • IGT becomes 1st Travel BPO Globally to be COPC® certified on standard version 4.3
    • IGT in Global Services 100- 2009 List
    • IGT in Global Services 100- 2009 List
    • IGT launches ARC – Exclusive Airline Reservation Chatbot combining AI with travel expertise for end-to-end flight booking
    • IGT Ranked among World’s Best for Second Consecutive Year by IAOP in The Global Outsourcing 100®
    • IGT Ranked With The World’s Best Outsourcing Providers
    • IGT Ranked With The World’s Best Outsourcing Providers
    • IGT selected by LodgeX to build a New Reservation Management Technology Platform
    • IGT Solutions (IGT) opens its 2nd delivery center in Europe
    • IGT Solutions expands its partnership with Thrio to boost its Generative AI Platform, TechBud.AI, deliver Improved CX
    • IGT Solutions named as a Industry Specialization of Travel for CM BPO services
    • IGT Solutions Recognized by Gartner amongst the “25 Fastest-Growing BPO Providers’ Annual Growth Rate, 2018″
    • IGT Solutions selects NICE to deliver Seamless Customer Experience
    • IGT Solutions to Elevate Gameplay with Dynamic BPM Player Support
    • IGT Solutions unleashes TechBud.AI, an enterprise-wide Generative AI platform for superior customer experience
    • IGT Solutions Wins Gold for Tokopedia Care
    • IGT to attend Phocuswright 2016 with a focus on new age technologies and Connected Travel
    • IGT wins fifth consecutive Great Manager Awards in India
    • IGT’s achieves prestigious ISO 9001:2008 Certification .
    • In a world first, InterGlobe Technologies Partners with SimpliFlying to offer scalable customer service solutions through social media for airlines
    • InterGlobe Enterprises unveils its new brand identity
    • InterGlobe Technologies (IGT) features in Deloitte Technology Fast 500 for 4th year in a row
    • InterGlobe Technologies (IGT) features in Deloitte Technology Fast 500 for 4th year in a row .
    • InterGlobe Technologies (IGT) Global Travel Technology Consulting, Express Travel & Tourism
    • InterGlobe Technologies (IGT) Global Travel Technology Consulting, Express Travel & Tourism, March 2005
    • InterGlobe Technologies becomes the first PCI DSS 2.0 CertifiedTravel BPO Service Provider
    • InterGlobe Technologies establishes 1st Global Delivery Center in Bogota-Colombia; 15th globally
    • InterGlobe Technologies Inaugurates 3rd Global Delivery Center in Manila, Philippines
    • InterGlobe Technologies Inaugurates Delivery Center in Dubai Outsource Zone to Serve Middle East Clients
    • InterGlobe Technologies Inaugurates its Global Delivery Center in the Capital City of Malaysia
    • InterGlobe Technologies launches global CSR program iRise with ‘Project Livelihood’ for women
    • InterGlobe Technologies launches integrated solution for managing airline and cruise crew
    • InterGlobe Technologies recognized as a 2012 Global Services 100 Provider
    • InterGlobe Technologies recognized in the 2013 GS 100 Company List
    • InterGlobe Technologies Strengthens Its Cruise Industry Solutions to Deliver Expertise and Innovation
    • InterGlobe Technologies Strengthens its Partnership with Australia’s Online Travel Agency Webjet.com.au
    • InterGlobe Technologies unveils 3rd Global Delivery Center in Pune, India, 12th globally
    • Once Again InterGlobe is Named One of India’s Top Best Places to Work For
    • Once Again InterGlobe is Named One of India’s Top Best Places to Work For
    • SkyTeam to develop on-line travel planner
    • Vipul Doshi, CEO, IGT with Lilia De Lima, DG, PEZA & Kapil Bhatia, Executive Chairman, InterGlobe
    • Vipul Doshi, CEO, IGT with Lilia De Lima, DG, PEZA & Kapil Bhatia, Executive Chairman, InterGlobe
    • Worldspan engages InterGlobe Technologies (IGT) in a 5-year outsourcing agreement
    • Worldspan engages InterGlobe Technologies (IGT) in a 5-year outsourcing agreement
• Mordern slider
• new page
• Non-discrimination
• Overview
• Policies
  • Insurance Transparency US
  • Modern Slavery Statement – UK
  • Privacy Policy Colombia
  • Privacy Policy Global
  • Privacy Policy Malaysia (Bahasa)
  • Privacy Policy UK
  • Website Privacy Policy – Malaysia
• Portfolio
• Rethink Customer Experience
• Scroll Test
• Services
  • Advanced Analytics Services
  • Analytics
    • Airline Analytics
    • Artificial Intelligence and Machine Learning
    • Automated Baggage Coding Solution
    • Big Data & Next Gen BI
    • Customer Experience Analytics
    • Data Modernization
    • Enterprise EDW and Data Mart
    • Hotel Analytics
    • Intelligent Video Analytics – IVA
    • Strategy & Consulting
  • Analytics as a Service
  • Automation
    • Automation Resources
    • Back-Office Automation
      • Use Cases – Back-Office Automation
    • Conversational Automation
    • Industry Focused Automation
  • Baggage Claim Digitization
  • Big Data
  • BPM Services
    • Claims & Refunds Management
    • Content Management
    • Customer Service
    • Fare Filing
    • Helpdesk Services
      • Baggage Helpdesk
      • Crew Helpdesk
      • Technical Helpdesk
    • IROPS
    • Loyalty Management
    • Queues Management
    • Rate Helpdesk
    • Sales and Reservations
    • Social Media Management
    • Work At Home
  • Business Intelligence
  • CX Transformation
    • Conversational AI
    • Customer Data Platform
    • Omni channel CRM
    • Omni-channel CRM Services
    • UI / UX
  • Digital Engineering
    • Cloud Computing
    • Digital Commerce
    • Engineering and DevOps Services
    • Enterprise Agility+
    • Enterprise Platforms
    • Mobility
    • Quality Engineering and Assurance
      • Independent Product Testing Services
      • Intelligent Test Automation
      • Quality Engineering Consultancy Services
    • Service & Experience Management
  • Featured Solutions
    • Air cargo analytics & BI
    • Customer 360
    • Fare Note Interpreter.AI
    • FNI
  • Refund Automation
  • Trust and Safety Services
    • Employee Wellness
• Shaping the customer journey through customer centricity
• Shoptalk Europe London 2022
• Sitemap
• South Africa Site
• Success
• surveysuccess
• TechBud
  • TechBud FAQs
• Thank You
• Thought Leadership
  • Brochures
  • Brochures
  • Case Studies
    • End-to-End Social Media Management for a Major European Airline
    • Omnichannel Customer Service Approach for a Leading Digital Health Provider
    • Optimized Customer Support for Rapid Growth of a Fintech Company
    • Sales and Customer Care transformation with agility in scaling up and down operations for a leading US-based e-commerce company
  • CeX- 3.A
  • Events
  • IGT Perspective
  • Infographics
  • Whitepapers
• Unsubscribe
• Webinar – Customer Engagement in the Post Pandemic World
  • Success – Webinar – Customer Engagement in the Post Pandemic World
• Webinar – Delivering Superior Experiences
• Webinar – Delivering Superior Experiences r
  • Success – Webinar – Delivering Superior Experiences
• Wine Tasting
• Wine Tasting Thank you
• World Aviation Day 2022
• World Aviation Day 2022
• World Aviation Day 2022 – Thank you
• wpwBot Mobile App
• Account Director (Travel Domain)
• IT Business Development Director – Ecommerce/CPG/Retail Vertical
• Airline Reservation Chatbot (ARC)
• Enterprise Chatbot (HR4U)
• Ajit Vohra
• Akhil Agarwal
• Neelam Sawhney
• Rahul Sinha
• Shantanu Rudra
• Vipul Doshi
• Alliance and Advisory Relations Manager
• BPO Account Director (Travel Domain)
• Customer Care Agent
• Customer Service Representatives
• IT Business Development Director – Ecommerce/CPG/Retail Vertical
• Real Time Analyst
• Travel Reservation Agent/Advisor
• BPO Jobs
• BPO Jobs – Apply Now
• Colombia
• Hong Kong
• India
• Romania
• Singapore
• United Kingdom
• United States
• BPO Quality Analyst – German
• BPO Subject Matter Expert (Supervisor) with German – Work From Home
• BPO Team Leader with German – Work From Home
• BPO Sales Director (Ecommerce/Retail/CPG/High-tech domain)
• BPO Sales Director (Ecommerce/Retail/CPG/High-tech domain)
• Business Analyst
• Content Writer
• Customer Care Executive
• Process Associate
• Process Associate
• Process Associate
• Process Associate
• Process Associate
• Process Trainer
• Team Leader Operations for Ecommerce Process
• Quality Analyst
• Realtime Analyst
• Team Lead, Operations
• Travel Associate/Travel Consultant
• Workforce Analyst