Quality Engineering Consultancy Services

An Overview

Your organization may have existing Testing & Quality Engineering processes, which might seem to be catering well for the current business needs, but would they be able to help your digital transformation journey? Can these existing processes and tools enable your organization for evolving technologies, emerging challenges and dynamic business needs of the organization?

With more than 20 years of Quality Engineering experience coupled with deep industry insights, business-driven levers and innovative frameworks, IGT is at the forefront of thought leadership in quality engineering and digital assurance.

With IGT’s best in class QE Consultancy capabilities, our clients have been getting benefits such as:

Business Process Optimization
Independent Assessment
Identifying Gaps and Suggesting Improvements
Forming Metrics Based TestOps Dashboards

PoCs / PoVs
Coverage Analysis
KPI Mapped Consultancy
Test Maturity Roadmap and Journey

Quality Engineering Consultancy Services

IGT’s Quality Engineering and Consultancy team offers our customers an array of advisory and assessment services to choose from. These range from assessment, gap analysis, third party evaluation, expert opinion and thought leadership to help deliver process efficiency, cost optimization, risk reduction and achieving Lean, Agile and TestOps & DevOps implementation. Our offerings & services include:

With our experienced consultants armed with great testing skills, tools expertise, proprietary developed assessment frameworks and exposure to conducting assessment for a variety of clients in multiple domains, IGT is well positioned to help assess & provide advisory services to transform your existing QA landscape. IGT not only provides an independent view of current test practices involving processes, tools and frameworks, it also provides guidelines on how to start the journey to fix identified gaps in a collaborative, value driven, outcome focused, time bound and cost-effective manner.

IGT provides services of Test Maturity Assessment based upon various industry framework such as TMMi, ISTQB etc. IGT has created its own test maturity framework to assess test processes, KPIs, metrics, defect management, deliverables, test assets and its re-usability. Post assessment analysis, a phased transformation approach & implementation roadmap to achieve the next maturity level is created. This roadmap is customized one, specifically tailored to meet the client’s specific business goals. We also work in close collaboration with our client teams through the implementation phase to ensure that the actual transformation provides the desired business value.

With deeper penetration of Agile, DevOps, and Lean principles in the SDLC & the PDLC, the legacy processes no longer suffice in keeping business ahead of the innovation curve in the current era of ever-changing market demands.

IGT QE team having great experience in QA process analysis, identifying gaps and step-by-step process improvement with a focus on business goals, offers QA process improvement services.

The wrong selection of tools can have repercussions of completely derailing any test improvement or innovation initiative. IGT QE team provides services for tool identification, analysis, and selection for specific goals such as performance engineering, requirement management, DevSecOps etc.

We also provide independent assessment of any test framework on automation testing, performance engineering, security testing, SOA, model-based, microservices testing. Assessment cum optimization analysis has helped many of our clients to save dollars and improve ROI. More importantly, it has helped IGT clients to align testing efforts with its business goals of increasing top line, enhanced customer engagement and faster time to market.

Digital Engineering - Services & Solutions

Our service offerings include consulting / advisory & delivery services to our clients to improve synergies between business & technology. We help organizations solve their toughest software development challenges, making it possible to deliver innovation faster, smarter, more efficiently, and securely. Our experienced specialists & consultants also work closely with our client’s teams to support their Digital & Cloud Transformation journeys. As a part of these services, we help assess & modernize how the client organizations Engineer, Integrate, Test Release & Operate systems.

Services

Agile Business

We help support client organizations accelerate technology deliveries to achieve faster ROI & business value. IGT works collaboratively with client teams to provide digital transformation services including Lifecycle Transformation, Coaching & Advisory services leveraging industry leading best practices including CMMi, PMI, Lean, TMMi, Agile / Scaled Agile (SAFE) TestOps. We support transformation programs across delivery methodologies including traditional Water-fall, V-Model, IT Service Management (ITIL ITSM) as well as the latest methodologies & frameworks including Agile, Scrum, Scaled Agile, TestOps, DevOps, Kanban, DevSecOps.

Customer Experience

Customer experience is the customer’s perceptions and related feelings caused by the one-off and cumulative effect of interactions with a supplier organization's employees, systems, channels or products. The evolving enterprise needs and consumer behaviors demand organizations to be agile and take a design-first approach with emphasis on fast phase of execution. IGT works with our clients to deliver extraordinary experiences with services & product innovation. Our services in this area are crafted leveraging Design Thinking principles and include Design (UI / UX / CX / Service Design) as well as Customer Relation Management (CRM) services & enabling Omnichannel engagement.

Engineering & DevOps

Meeting the challenges of today’s digital economy requires organizations to increase their responsiveness to business needs. For technology leaders, this means accelerating the development and maintenance of applications without sacrificing quality. In addressing the challenges of a fast-paced digital world, traditional application development methods have evolved & adopted to leverage DevOps and enterprise Agile frameworks as well as automation across the lifecycle. IGT has over 2 decades of experience working with leading global organizations across a broad spectrum of technologies. We provide flexible, cost-effective engineering services including architecture transformation & design, application development & maintenance, IT Service Management as well as managed solution delivery services.

Quality Engineering & Assurance

As enterprises look at digital technologies as a source of competitive advantage, they demand quality—at speed and scale. This means that they must rethink how they build and test applications, moving away from testing as a standalone function at far end of the development cycle to embedding quality throughout. With 20+ years of enterprise solution delivery experience across geographies, our expert professionals bring a range of diverse skills across QA, Automation, Continuous Testing, DevOps and Agile to multiple clients globally.

Cloud Computing

Cloud is becoming a vehicle for next-generation digital business, that allows organizations to leverage the scalability, flexibility & the vast integration options available to deliver cutting edge solutions. Whether it is a Cloud Shift or a Cloud First approach basis business needs, IGT works with global business organizations across their Cloud Transformation journey including advisory/planning services, optimization, multi-cloud environment managed services, cloud security management, application modernization/re-architecture strategy, hybrid & digital infrastructures, cloud optimization, cloud computing, IaaS, PaaS, SaaS and more.

Enterprise Platforms

To stay future-ready & relevant, the enterprise platforms, solutions and applications must be up-to-date, aligned to organizational objectives, and able to respond quickly to evolving market needs. However, this also means that organizations need to work with partners who understand platform & service management and have experience in delivering solutions & supporting real-time workloads. IGT has 20+ years of enterprise platform experience enabling our clients to deploy, run and modernize their IT landscapes efficiently, quickly, and cost-effectively - platforms supported include Microsoft, AWS, Google Cloud, Oracle, IBM Mainframes (System Z), Salesforce, ServiceNow & Opensource platforms such as OpenStack.

Strategy and Consulting

The digital technologies available today offer multiple opportunities to power sustainable growth by leveraging industry expertise and contextual business knowledge - this can help power solutions to align to the organization's strategic vision & help thrive amidst disruption. As digital strategy consultants to our clients, we help them identify opportunities & support across their digital transformation journey so as to shape & retain their competitive advantage. We collaborate closely with them to assess their industry and current offerings, existing technology ecosystem and gauge their competition, and create strategic solutions, either across the entire business or elements of their business and operating models.

Featured Work

Airline sales and reservation management

Case Study

Improved quality and enabled 30% reduction on maintenance effort

IGT helped the world's leading provider of global information and telecommunications solutions to reduce 30% maintenance efforts.

Testing Services

Effective testing of IT applications across company helps in ensuring quality and seamless operations

Independent Product Testing for a Global IT and Telecom Product Engineering Organization

IGT helped the client improve its Product SLA compliance by 100%

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