Airlines need help with high claim volumes, complex regulations, and document validation, often resulting in delayed passenger compensation. Manual processing and communication challenges further delay and cause passenger dissatisfaction and a loss of airline brand image.

IGT EU261Xpress.AI is a Generative AI-powered automated claims processing solution. The fully automated one-stop solution offers a seamless and easy claims experience, real-time responses, and enhanced clarity, speed, and transparency. It provides faster and more accurate claims processing without human intervention for regulations like EU261 (including even complex case scenarios).