Travel Technology

Providing Domain Driven Tech Capabilities For 2 In Top 10 Travel Technology Companies

Maximising Business Goals through Focused and Specialized Business Services

Travel technology providers are looking at multiple avenues including technology, processes, management, and business models to revolutionize and innovate their services.

IGT Solutions (IGT) enables better travel by optimizing leading popular travel applications like reservations system, PSS, departure control systems, ecommerce applications, internet booking engine and many more. IGT expertise enables the growing interconnection of business processes to drive companies’s ability to quickly adapt to changing demands.

As a leading provider of integrated BPM, Travel Technology and Digital Solutions & Services to the travel industry, IGT has been supporting many travel technology companies across consulting, technology and business process management.

Comprehensive Offerings

BPM Services

Providing differentiated omnichannel customer experience to meet growing demand of today’s connected traveller

Travel Technology

Developing domain focused technology solutions for the Travel Technology industry to enhance operational efficiency

Digital Solutions

Leveraging Analytics, RPA, Chatbots and new age technologies to enhance the digital traveller’s experience

3 Airline domain focused chatbots spotlight
40% sales conversion for contact center
Intelligent analysis of 500+ Airline business dimensions
12% increase in revenue per call

Case Studies

CASE STUDYAn Integrated IT & BPO Support Services to the Hotel E-commerce Provider

CASE STUDYIT Services Supporting Airline Product Suite

CASE STUDYMigrating TPF Systems to zTPF with Zero Defects for a Leading Travel Tech

IGT Travel School

Unique approach for developing travel trained and BPO ready talent in-house. Helping with quick scalability solutions along with higher success rate resources to deliver superior customer experience