Data Engineering Services
Digital Analytics Services
Harnessing the strength of data is the key to stay ahead of the competition. It has become imperative for airlines, hotels, OTAs, cruise lines to invest in analytic solutions that are agile towards the fast-paced and dynamic travel industry.
Customer 360 in Travel & Hospitality
With the advent of advanced technology and gadgets, the modern day travellers are always connected with the Travel and Hospitality brand and have instant access to informative contents through multiple channels like mobile apps, customer support, online communities, social media platforms, and many more. This digital empowerment makes the travellers leave relevant data trails that can be processed and analyzed to provide hyper personalized travel experience by enabling travel and hospitality brands with a single, actionable and real-time customer 360-degree view to understand the customers and their evolving expectations.
Enormous data is generated in every process of an airline operation be it reservations, flight operations, revenue management, MRO, customer journey etc. IGT analytics experts collate this data, organize and effectively analyze to deliver vital business intelligence for airline to be more efficient and profitable
Automated Baggage Coding Solution
Lost or mishandled luggage is a major reason of customer dissatisfaction. Airlines not only incur high operational cost but also loose brand reputation and customer loyalty.