Jupiter: Cloud-based next-gen revenue management solution for Airlines
Self-Test Support Services
Pre-travel Documents Verification
Airline Cost Management
Cloud Computing Services
Rate Parity Services for Hospitality
Lead Generation Services for Hospitality
Land Transportation BPO Services
Road and Rail transportation companies are adopting new technologies and channels in contact center environment to keep up with the growing customer expectations.
Courier, Express & Parcel (CEP) BPO Services For quality customer engagements
Last-mile delivery is an essential element of logistics. Courier, Express & Parcel (CEP) companies responsible for this ﬁnal phase of the supply chain can either cause delivery delays and damage the brand’s image or enhance the customer satisfaction via on time or before delivery.
Fare Note Interpreter
Airlines and Online Travel Agencies (OTAs) known to have complex business functions, are increasingly adopting automated self-learning solutions to make operations efﬁcient and faster.
COVID-19 Contact Tracing Management
Social Distancing Analytics
A solution that uses Computer Vision AI to enable safety measures at work or public space.
Air Cargo Support Services
The Air Cargo industry is a complex operation involving transportation, inventory, warehousing, material handling, packaging, securityand customer services.
Intelligent Video Analytics
Work-at-home is a new normal with an increasing number of Business Process Management companies adopting this delivery model. IGT Solutions (IGT) has developed an Intelligent Video Analytics (IVA) solution to enhance the efﬁciency, security and compliance for Work-at-Home solution.
Work at Home Solutions
The COVID-19 pandemic has forced the Business Process Management (BPM) companies to rethink their business models and design innovative solutions that can ensure business continuity, offers business agility and necessary ﬂexibility to scale up or down business operations based on capacity need.
Automation Centre of Excellence
Changing customer demographics and preferences are propelling travel brands to focus on creating differentiated customer experience. Travel organizations are increasingly turning towards automation to optimize the business processes and re-envision opportunities to employ human capital strategically.
Automated Baggage Coding Solution
Lost or mishandled luggage is a major reason of customer dissatisfaction. Airlines not only incur high operational cost but also loose brand reputation and customer loyalty.
Airline Data Analytics
Enormous data is generated in every process of an airline operation be it reservations, flight operations, revenue management, MRO, customer journey etc. IGT analytics experts collate this data, organize and effectively analyze to deliver vital business intelligence for airline to be more efficient and profitable
Customer 360 for Travel and Hospitality
Advanced technology enables today's traveler to connect with brands and have instant access to content via multiple channels.
DevOps For Digital
DevOps brings development, testing,
and operations stakeholders together for faster and stable IT Delivery.
Bringing Transformational Technology to Shipping Industry
Fare Filing Services
IGT Cruise Capability
Digital Contact Centers
Today’s customer is always online , expecting to connect anywhere, anytime with companies.
IGT TPF Services
IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.
Data Engineering Services
iQD – Intelligent Queue Management Framework
iQD is a cloud-based, fully automated queue management tool with an ability to integrate with multiple backend and front end system
Baggage Helpdesk Services
Professional Support Services
Brands constantly struggle to hire, train and retain the right mix of personnel across various projects.
Accessibility Testing Services
For enhanced customer experience companies need to integrate disparate technologies and user-friendly interfaces
Effective testing of IT applications across company helps in ensuring quality and seamless operations
Social Media Customer Experience Management
Mobile has become the preferred mode of communication for today’s buyers
Loyalty Management Services
In today’s competitive scenario, many brands use loyalty program as a means to retain customers and keep them
Travel Analytics Services
Harnessing the strength of data is the key to stay ahead of the competition. It has become imperative for the brands
Robotic Process Automation (RPA)
IGT RPA offers a futuristic mechanism to automate travel processes without the need for radical changes while minimizing risks.
Baggage Claim Digitization Framework
InFlight POS Solution Framework
Irregular Operations Support Desk
Crew Helpdesk Services
Crew helpdesk is a business-critical function that impacts operational costs, crew performance and customer experience in equal measure
Application Support Services
With the rise of connected customer, it has become imperative for the companies to be responsive and deliver
Queues Management Services
Digital Content Management
Today’s era of constant evolution brings forth multiple agreements and contracts across industries
The growing role of social media and the implementation of AI has led to Chatbots becoming an important tool to engage with customers.
mTAF – Mobile Test Automation Framework
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