Innovating For Impact.
Inspiring Change.

OUR SUSTAINABILITY COMMITMENT
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“Our Sustainability commitment is our promise to our clients, our people, and our planet that we'll always strive for better.”

KATIE STEIN, Chief Executive Officer

Every Shapes Tomorrow

At IGT Solutions, we're not just talking about change - WE'RE DRIVING IT!

Our commitment to Sustainability i.e. Environmental, Social, and Governance (ESG) principles, isn't confined to boardroom discussions; it's the heartbeat of our daily operations.

From crafting eco-friendly customer experience solutions to powering our global offices with green energy, sustainability is our north star. We're proving that business excellence and environmental responsibility can go hand in hand.

Our flexible work models don't just boost productivity; they slash carbon footprints, giving our team the power to make a difference from wherever they are.

At IGT, we're not following the future of sustainable business. We're creating it.​

Check out the latest opportunities by location and apply now!
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Innovating Today For A Sustainable Tomorrow

At IGT Solutions, we're committed to embedding responsible corporate citizenship throughout our operations. While our efforts span across numerous Sustainable Development Goals (SDGs), we're particularly proud to highlight our most impactful initiatives. These key programs demonstrate our dedication to driving meaningful progress on critical global challenges.
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Fostering Economic Independence
With New Skills

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₹100K annual earnings
from new skills

Fostering economic independence and skill-based empowerment for women in underprivileged communities. By providing premises and infrastructure, IGT Solutions enables Sanshil Foundation to offer skill development programs for women and girls, focusing on:

  • Tailoring (Basic and Advanced Fashion)
  • Henna Application
  • Embroidery
  • Knitting and Crochet

Impact

  • Educated 50 women, empowering 28 participants earning over ₹100,000 in a year through their newly acquired skills.
  • Provided livelihood opportunities for 100+ Jharsa Village families
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Embroidered peacock created by skilled worker of Bagiya (Sanshil Foundation)

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Achieving Food Security,
One Meal At A Time

We aim to foster positive change in the lives of our people, clients, and the communities we engage with. Our commitment to social responsibility is reflected in our diverse workforce, inclusive culture, and impactful community initiatives.
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800 mid-day
meals delivered

Providing mid-day meals to 800 children and educational support to underprivileged children in the slums of Gurgaon (Haryana) and Noida (Uttar Pradesh).

Impact

  • Improved nutrition and health of children

​This initiative addresses hunger and education simultaneously, creating a supportive environment for children's growth and development.

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Enhancing Lives Through
Health And Sports

Health Camps and Workshops

We organize regular health camps, mental health and well-being workshops, sports events, vaccination drives, dental and eye camps for children.

Impact

  • Benefited over 150 students

Health and Women Empowerment

We distributed 1,800 reusable sanitary napkin kits to women in and around Jharsa Village.

Impact

  • Significantly improved menstrual health for local women.

Sports Training and Wellness

Enabling Free training and equipment for golf to selected students, with the support of celebrity golfer Jyoti Randhawa.

Impact

  • 6 students received specialized training and equipment

OGQ

Supporting Indian athletes to win Olympic gold medals by providing comprehensive support, including coaching, sports science services, medical supplements, training camps, and athlete stipends.
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Enabling Young Minds
With The Power Of Education

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150 children provided with free schooling

Project BAGIYA is dedicated to educating underprivileged children to actively make a difference in the slums of Gurgaon (Haryana) and Noida (Uttar Pradesh). Through the power of education, we are empowering young minds and creating brighter futures.

​Impact

  • Enhanced educational opportunities and outcomes
  • Provided equal access to affordable vocational training, eliminating gender and wealth disparities in Jharsa Village and nearby areas
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Transforming Lives
Through Essential Facilities

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150+ women and
children impacted

IGT Solutions' strategic investment in water and sanitation infrastructure has transformed daily life for over 150 students and staff at a rural school. By funding the construction of two modern toilets, installing a robust water filtration system, and providing water coolers, IGT has ensured the availability and sustainable management of water and sanitation for all.

Impact

  • Improved hygiene practices and reduced waterborne illnesses
  • Increased school attendance, especially among adolescent girls
  • Boosting academic performance through access to clean drinking water: Hydration for enhanced focus and health
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Pioneering Green Initiatives
For A Cleaner Planet

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15M units of clean energy to
be generated by 2030

IGT Solutions installed a 50 KVA solar power system at the 'Donate an Hour' Explorer Academy campus, shifting to renewable energy. This initiative showcases solar technology's practical use, promotes environmental education, and enables a more sustainable and cost-effective campus operation.

Impact

  • 100% transition to solar energy
  • Significant reduction in carbon footprint
  • Projected 15 million units of clean energy generation by 2054
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Empowering Youth Through
Mandela's Legacy

IGT Solutions, one of only four Business Process Outsourcing (BPO) companies selected by the Mandela Legacy Foundation, has partnered with the organization to drive economic growth in South Africa. This collaboration actively supports the foundation's vision of creating employment opportunities for the country's youth.
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Impact sourcing

We are partnered with the Mandela Legacy Foundation to provide employment opportunities and support community outreach in South Africa.

Impact

  • Creating sustainable employment opportunities for youth
  • Fostering community stability and economic growth
  • Promoting equality and fairness in the workplace
On Mandela Day, IGT Solutions South Africa organized a sandwich drive, honoring Nelson Mandela's 67-year fight for human rights. Employees worked in 67 minute shifts to make 850 sandwiches—one made by each team member—and distributed them to those in need near our City Centre office, embodying Mandela's spirit of service.
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270+ interviews conducted

IGT Solutions recently joined forces with CapeBPO to support the "A Day of 1000 Opportunities" initiative, aimed at providing skills training and job prospects for unemployed South African youth aged 18-34. This collaboration demonstrates a significant commitment to addressing youth unemployment and bolstering the country's Business Process Outsourcing (BPO) sector.

​Impact

  • Direct Engagement: Over 200 youths interacted with IGT's management and recruitment team.
  • Immediate Opportunities: 270+ On-site interviews and screenings were conducted for potential positions with 330 CVs collected.
  • Economic Empowerment: Bridges the gap between unemployed youth and available job opportunities.
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Pioneering Responsible Corporate Citizenship

IGT Solutions is revolutionizing corporate responsibility by seamlessly integrating ethical labor practices, environmental stewardship, and transparent governance. Our initiatives directly contribute to multiple UN Sustainable Development Goals (SDGs).
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Achieved zero work-related injuries and fatalities
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Robust employee education and environmental programs
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0%
of global workforce is female
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trees planted & installed a 100 KVA solar plant
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nationalities
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of employees under 30 DEI as competitive edge
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Passionate About Reducing
Greenhouse Gas Emissions

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100% plastic-free goal
for Jharsa Village

IGT Solutions spearheads a transformative initiative to eliminate single-use plastics in Jharsa Village, aiming for a 100% plastic-free village.

Impact

  • Drastic reduction in plastic waste Increased use of eco-friendly transportation Enhanced energy conservation practices.
  • Children are leading the charge, embracing sustainable habits like walking to school, cycling for short distances, and maximizing the use of natural light.
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50.6% Scope 3 emissions reduction by 2030 42% Scope 1 & 2 emission reduction

IGT Solutions has set ambitious near-term targets to slash greenhouse gas emissions across its entire value chain, aligning with the Paris Agreement's 1.5°C goal.

Impact

  • Reduction in greenhouse gas
  • Scope 1 & 2 by 42%
  • Scope 3 by 50.6% by 2030

As one of the few customer experience firms to adopt Science-Based Targets across all scopes, IGT Solutions demonstrates industry-leading commitment to combating climate change. This bold move sets a new standard for environmental responsibility in the sector.

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Cultivating Climate Resilience

IGT Solutions spearheads urban climate resilience and biodiversity enhancement through strategic partnerships and innovative projects. With a target of planting approximately 250,000 saplings and trees by 2027, the company is actively improving city environments and residents' quality of life. This initiative demonstrates IGT's commitment to sustainable urban development and environmental stewardship.
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6K saplings planted

Planted 6,000 saplings of 50 native tree species using the Miyawaki method at Army Public School, New Delhi.

Impact

  • Rapid creation of a dense, multi-layered forest
  • Boosted biodiversity and air quality in an urban setting

This innovative technique fast-tracks forest growth, establishing self-sustaining green spaces in the heart of the city.

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50K trees planted

Planted 50,000 trees in New Delhi's Jaunapur City Forest Area.

Impact

  • Dramatic increase in forest cover
  • Restored ecosystem and enhanced biodiversity
  • Improved climate change resilience

This community-driven project revitalizes native species and local habitats while raising environmental awareness.

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Upholding Integrity, Ensuring Transparency

Good governance is rooted in ethical conduct, legal compliance, and transparent processes. It's essential for organizational success, sustainability, and integrity. Ethics are part of our DNA.

Key Principles

  • ​Integrity
  • Fairness
  • Transparency
  • Accountability
  • Value-driven decision-making

IGT's Governance Pillars

  • Uphold ethical standards and company values
  • Exercise caution in ambiguous situations
  • Protect organizational reputation
  • Ensure equitable treatment
  • Comply with applicable laws
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Thanks to the unwavering support from IGT Solutions, we have been able to provide the best coaching, the best equipment, and a world-class team of doctors, physiotherapists, nutritionists, and mental trainers, everyone in the back end who look after the training and preparation of these athletes and para-athletes. Thank you, IGT Solutions Team, for your tremendous CSR support to OGQ

- Viren Rasquinha, MD & CEO OGQ
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We would like to extend our sincerest gratitude to IGT Solutions for their generous donation, which has enabled the complete solarization of the Donate an Hour campus. Your support has been instrumental in our transition to 100% solar power, marking a new chapter in our journey towards sustainability and independence from fossil fuels.

- Trustee - Donate an Hour
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We are thrilled to share that IGT Solutions recently participated in a fantastic community event, Day of a 1000 Possibilities (an impact sourcing initiative)... Together, we conducted over 270 interviews in just one day and collected a whopping 330 CVs!

- Ligina J., Sr. Recruiter - IGT Solutions
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Make a difference

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