RPA for BSP Refunds Status Management

Enabled 100% accurate data mapping with 40% improvement in overall processing time
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Value Proposition

Today, firms are caught up in a web of manual and semi-automated business processes which are high in volume, repetitive, prone to human error and often come with stringent regulatory compliances.

Intelligent automation is the bridge for companies to move from legacy IT to digital frontends, deriving cost benefits, reduction in errors, faster time to value and increased throughput.

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Value Unlock

Value creation

  • Customer satisfaction: Automation leads to faster resolution of customer concerns and thus improves their satisfaction
  • Employee motivation: Relief from dull jobs allows employees to focus on exciting tasks and reduces employee turnover

Cost optimization

  • Optimized labor utilization: Cost savings associated with reduction of low value-added work and lower staff recruitment
  • Higher process efficiency: Repetitive manual activities are digitized for faster process execution
  • Better quality assurance: Precise work of computers leads to clear decision criteria and reduces the risk of human error
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Our Solution

Technical Accelerators

Vendor selection framework

Comprehensive 3-stage framework to assess potential vendor on key parameters.

dWIZARD

Our trademark connector and reusable asset library is built leveraging deep domain knowledge and technical expertise to accelerate development time.

iTRIP

The nine phase “iTRIP” automation methodology is designed to take the customers from an initial exploratory stage in their automation journey to a BAU automation factory setup, thereby setting up a CoE for enterprise-wide cross functional adoption.

Process selection framework

Identify high potential processes for automation basis estimated benefits and implementation feasibility.

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Related Offerings

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Break-free from the web of inefficient manual tasks