Baggage Claim Digitization
Passengers always expect their luggage to take off and land with them. Any discrepancy in the process resulting in lost or mishandled baggage not only costs an airline financially but leads to customer dissatisfaction. Airlines globally are investing in technology and automated solutions to simplify the baggage claims filling process and improve customer experience.
IGT’s Baggage Claim Digitization solution is a multi-dimensional system with customizable components which streamline the end-to-end baggage claim filing process by introducing automation.
IGT Offerings

Baggage Claim Digitization has following features to offer:

Mishandled Baggage Queries for Airline

Baggage Claim Digitization Framework

Digitization & Automation in Baggage Services Landscape

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