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Data and Analytics

In today's fast-paced environment, information is the key to stay ahead of the competition. With the increasing number of connected customers, the booming popularity of social media and a smartphone in every hand, the amount of data generated has grown exponentially. Transforming this data into actionable insights has become even more crucial than ever for companies to drive growth.

IGT’s Data and Analytics Services combines extensive knowledge across industries with cutting-edge technologies to provide the industry with astute data modernization capabilities, specific advanced analytics solutions and personalization. We help organizations in their digital transformation journey, by helping them make well-informed on-time business decisions.

IGT Offerings

IGT’s Data and Analytics services offer actionable business insights, by integrating multiple data sources using a proven methodology, established frameworks and models across various industries

Having more than a decade of proven, core analytics experience spread across 23 delivery centers, IGT’s analytics lab focuses on developing customer -specific solutions for improving operational performance. Apart from this, the lab also has end-to-end, scalable, elastic and rapid data processing and reporting capabilities which can be harnessed to improve and achieve numerous industry-specific business outcomes

Offerings are based on advance technological expertise in the following areas

Strategy & ConsultingREAD MORE

Customer Experience AnalyticsREAD MORE

Big Data & Next Gen BIREAD MORE

AI & MLREAD MORE

Data ModernizationREAD MORE

Enterprise EDW and Data MartREAD MORE

IGT’s Travel Analytics Services COE specializes in solving complex business problems by innovating through Artificial Intelligence (AI) & Machine Learning (ML) and helping our customers under different verticals:

Airline Travel Analytics Services (aTAS)

Airlines Travel Analytics (aTAS) is an analytical framework tailored for airlines for performing self-service data discovery to gain valuable business insights. It provides an off-the-shelf exhaustive list of airline-specific reports and dashboards. The pre-built extensive data model, reusable connectors to various standard airline systems and lean implementation allows faster time to market.

Hospitality Travel Analytics Services (hTAS)

Hotels Travel Analytics (hTAS) is a customized analytical framework for hotels that provides actionable business insights to hotel brands by structuring and analyzing terabytes of user-generated data. It comes with a large repository of hotel-specific reports and dashboards, a pre-built data model required for data warehousing needs of hotel companies, and a user-friendly interface for advanced calculations.

Languages Supported

Delivering Results

0+

use cases repository

$0M

Increased cross-sell and up-sell opportunities

$0M

YoY Savings through DW Modernization / Big Data

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.

Sales & Reservations

Loyalty Programs

Social Media Management

Debit Memo Research

Content Management

Baggage Helpdesk

Refunds & Claim Processing

Irregular Operations (IROPS)

Languages Supported

Travel Analytics Services

Harnessing the strength of data is the key to stay ahead of the competition. It has become imperative for the brands

Social Distancing Analytics

A solution that uses Computer Vision AI to enable safety measures at work or public space.

Developed Dedicated Analytics Centre for the World’s leading Hospitality Company

Migrated 24 dashboards and 163 reports to the new platform

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