Leverage transformative digital solutions for enhanced business value and customer experience
Application Development and Maintenance (ADM)
IGT Solutions has several unique solutions and tools to help gaming developers in the task of developing and maintaining applications:
iWOrC: iWOrC is a cloud-based proprietary solution that assists businesses in digitizing workspace tasks. The solution intelligently integrates with multiple source systems, bringing them together on a unified platform that supports customer engagement.
iQD: iQD is a web-based platform that captures, tracks, and manages data (queued PNRs and others) from multiple sources such as GDS, CRS, CRMs, mail servers, mass uploads, and intelligently assigns tasks to agents based on a customizable algorithm.
CRM: IGT offers a comprehensive CRM solution that tracks customer preferences, purchase history, and support inquiries to provide personalized experiences and support.
DevOpsThe gaming industry's fast-paced development cycle necessitates organizations to improve their responsiveness to their business needs. It entails accelerating application development and maintenance without sacrificing quality. DevOps and enterprise Agile frameworks are crucial. IGT has over two decades of experience in providing next-generation solutions that increase the speed and reliability of game releases and updates by streamlining the development process and automating tasks like testing, deployment, and monitoring.
MobilityMobility has been critical to the growth and evolution of the gaming industry. With the proliferation of smartphones and tablets, more people can access and play games on the go. At IGT, we recognize the customer experience's importance for any mobile offering. Our user experience (UX) designers ensure that all our solutions lead to engaging and powerful experiences. Our solutions allow global gaming companies to enter the mobile gaming segment while improving the customer experience simultaneously.
Core ApplicationsIGT Solutions offers a comprehensive suite of core applications that are flexible and customized to the needs of global clients. Among our core applications suite are game development software, customer relationship management systems, financial management systems, and many others. With our help, gaming companies can improve their efficiency and productivity and better serve their players' needs by implementing and maintaining robust core applications.
Cloud ComputingDigital transformation initiatives have enabled the gaming industry to evaluate the benefits of cloud computing and implement them for a smoother workflow and a more seamless gaming experience. The cloud allows organizations to take advantage of the scalability, flexibility, and comprehensive integration options available to deliver cutting-edge solutions. We work with global gaming companies throughout their cloud transformation journey. We provide advisory and planning services, optimization, multi-cloud environment managed services, cloud security management, application modernization/re-architecture strategy, hybrid and digital infrastructures, cloud optimization, cloud computing, IaaS, PaaS, SaaS, and much more.
IT ConsultingAt IGT Solutions, we offer comprehensive and integrated IT consulting services designed specifically for the gaming industry. Over the last two decades, we have helped global clients overcome technological challenges and achieve all their business objectives. We help gaming companies optimize their use of technology, improve their operations, and provide their players with a better gaming experience. We help with software development, data management, cloud computing, and cybersecurity, among other things. We also assist gaming companies in selecting and implementing the best technology solutions for their specific requirements and providing ongoing support and maintenance.
System IntegrationIGT offers robust system integration solutions that allow a gaming company to combine various systems and technologies with working as a whole. Our solutions incorporate multiple hardware and software components and games that integrate with online platforms and other methods. It allows game developers to improve the performance and reliability of their games while also making it easier to add new features and updates. It cuts down on the time and effort required to maintain and troubleshoot their systems. It also ensures that their games are always available and runs smoothly for all players.