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Travel Reservation Agent/Advisor

Do you have expertise and/or you have a desire to become a travel reservation expert?  If so, then kick off a new adventure by learning & growing with IGT as a travel reservation agent/advisor.

Join our rapidly growing team while learning new skills & advancing your career.  Enjoy many employee perks & benefits.  Be part of a travel expert team for a major travel brand.

Hours:  Full time with flexible schedules & hours (Program is 24 hours, 7 days a week)

Job Description:  As a Travel Reservation Agent/Advisor, you will deliver great experiences for one of the top travel brands in the world. You will be part of a new & growing team here in Knoxville, and quickly become an expert in travel as you receive paid training & learning that will advance your skills & career.  Start with a competitive hourly rate that quickly can advance (up to $14/hr in 90 days & $15/hr by your 1st year), along with bonuses & incentives.  In addition, you will enjoy many perks & benefits (noted below), while working from a beautiful facility that is centrally located.

We are looking for people who:

  • Enjoy serving & helping others through inbound voice, chat, and/or email
  • Have the ability to multi-task and navigate through multiple computer systems
  • Are eager to advance their career for a leading company & a major travel brand
  • Have a desire to learn, can problem solve, and have a can-do attitude
  • Enjoy working with a team and are self-motivated
  • Are at least 18+ years of age
  • Have a high school diploma (higher education preferred)
  • Can pass a criminal background check
  • Have prior call center/customer service experience (not required, but it is welcomed!)

Generous employee perks:

  • Paid training, plus weekly bonuses during training
  • Competitive pay (achieve $14/hr within 90 days & $15/hr within your 1st year)
  • Up to $600 in Attendance Bonus paid out bi-weekly during 1st 90 days
  • Premium insurance benefits for your health & well being
  • Generous referral bonus incentives - $200 per referral, with no cap!
  • Flexible shift options that can work with your availability
  • On-going learning in a culture where we help to build your skills & career
  • Work from a beautiful centrally located facility in Knoxville
  • Significant growth opportunities for those wanting to advance their career
Interested candidates, share your Full Name, Phone Number and Resume to

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds
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