Infographics

Infographic

The Untapped Potential of Accessibility Testing

Travel companies stand to lose significant market share and customer loyalty if they don’t focus on accessibility testing
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Infographic

Top 12 Travel Technology Trends 2016

Personalization, mobility and social connectivity are going to be the emerging trends in travel domain
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Infographic

Capturing more of The Fare Value Chain

Accurate fare filing can lead to a 3-10% increase in revenue. However, it faces many operational challenges such as lack of market intelligence
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Infographic

BPO – The Digital Tipping Point

Big Data, Smart Machines and Predictive Analytics are 3 big impact drivers in the BPO space
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Infographic

Loyalty gets Personal in Travel

There are about 7.4 loyalty programs per traveller yet customer loyalty is the least in hotels and airlines industry
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Infographic

Mobility in Air Travel creates Connected Experiences

Global airlines are investing heavily in connected travel to deliver more convenience, control and connected experiences
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Mobilize, Personalize, Socialize

Smart devices and social analytics are transforming the travel landscape. The traveller is becoming more informed and interactive
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Infographic

Digitization & Automation in Baggage Services Landscape

Travelers demand real-time information and self-service opportunities at the baggage carousel
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Rise of Messaging platforms & ChatBots

Chat is quickly becoming the defacto means of personal communication
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Infographic

IROPS – Putting Passengers First

Airlines and ground handlers are constantly looking for ways to improve load planning processes
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Infographic

The Social Travel Landscape

For Travel companies, social has become one of the key channels for customer service
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