Advance an All-Digital Customer Service Initiative by De-emphasizing Telephone Calls
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Gartner, Advance an All-Digital Customer Service Initiative by De-emphasizing Telephone Calls, By Analyst Steve Blood, Published 26 October 2021
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What our clients say?
“IGT has been successfully managing and hosting our Round the World product to the required standards of SkyTeam. I would also like to highlight that they continue to do so with professional commitment and this makes me confident about continuing the relationship between SkyTeam and IGT.”
Edward Hollo, Senior Manager – Commercial Development, SkyTeam
“Carnival engaged with IGT to build an EDW/BI solution for all the Air Booking of Crew, Corporate and Desk. IGT has successfully delivered Carnival’s GAT Air Booking PNR Data warehouse solution. The solution is fully functional and live for quite some time now. IGT is the preferred support partner who is supporting and enhancing the same solution also.”
Stanley D. Berry. IT Director, Carnival
“By virtue of IGTs experience in BPO, their teams in Philippines & China have continued to demonstrate why they are our favoured partner by providing high standards of delivery. IGT has lived up to their reputation, commitment and values and have been an important part of Kiwi.com's growth. I wish the best to everyone at IGT and hope to continue this partnership with them.”