Welcome to IGT Solutions
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.

Our Vision is to be the world's greatest next-gen CX company making a billion complex interactions simple every year


OUR CX Approach
The Future of Customer Engagement
Utilizing our 20 years of expertise in managing CX for some of the world’s leading brands in the Travel and High Growth Tech industries, IGT has designed its DNA around Customer & Employee Experience 3.A (CeX3.A) that plays a key part in setting up smart contact centers equipped with the right talent and digital technologies.
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Smart Agents
End-to-end transformation of customer engagement by implementing CX initiatives with a Human Centered & AI enabled approach.

Smart Automation
Leverage automation and digital engineering solutions to optimize the business processes and re-envision opportunities to strategically enable digital customer experience.

Smart Analytics
Enlightening organizations by translating the data generated from all sources into actionable customer and business insights to drive the top-line and bottom-line.
Resources
Diversity, Equity and Inclusion
We are happily committed to being an equitable workplace by fostering a culture where there is nether bias nor barrier.Discover More

What our clients say?
IGT has been successfully managing and hosting our Round the World product to the required standards of SkyTeam. I would also like to highlight that they continue to do so with professional commitment and this makes me confident about continuing the relationship between SkyTeam and IGT.
Edward Hollo, Senior Manager – Commercial Development, SkyTeam
Carnival engaged with IGT to build an EDW/BI solution for all the Air Booking of Crew, Corporate and Desk. IGT has successfully delivered Carnival’s GAT Air Booking PNR Data warehouse solution. The solution is fully functional and live for quite some time now. IGT is the preferred support partner who is supporting and enhancing the same solution also.
Stanley D. Berry. IT Director, Carnival
By virtue of IGTs experience in BPO, their teams in Philippines & China have continued to demonstrate why they are our favoured partner by providing high standards of delivery. IGT has lived up to their reputation, commitment and values and have been an important part of Kiwi.com's growth. I wish the best to everyone at IGT and hope to continue this partnership with them.
CCO- Kiwi.com
Enabling Better Experience
We are committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.20+
Years Of Expertise In Enabling Better Experience100%
Focus On Customer Experience25000+
CX & Digital Experts
30
Global CX Centers20+
Digital SolutionsIGT Solutions | Enable a seamless customer experience
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