About Us
Key Milestones
1998
Company founded with
headquarters in Gurugram,
India
2009
Ranked in the second position as Business Process Management (BPM) leader and third position as IT Outsourcing Firm
2015
Identified as Global Top 100 Outsourcing Company by the International Association of Outsourcing Professionals (IAOP)
2019
AION Capital Partners, the joint venture between global PE fund Apollo Global Management and domestic fund ICICI venture acquire IGT
2020
Expanded new industry capabilities like Gaming, eCommerce, and Retail, and fast-growth tech companies
2022
• Baring Asia acquires IGT Solutions
• Ranked as CX leader in APAC, Europe & Americas by the Peak Matrix® Assessment 2022
Global Presence
0+
CX and Technology
Experts
0
Global Delivery
Centres
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Digital
Solutions
Meet the Team
RAY DORAN
DIRECTOR OF GAMINGGaming Domain SME with extensive experience across a range of services including customer service, sales, complaints, and technical management for Gaming companies, in the credits of twomajor AAA MMOs and other AAA titles.
MARKO AVRAMOVIC
DIRECTOR, SALES - EMEAOver 10 years of experience in sales, management, SaaS, technical support, and customer service for delivering end-to-end gaming solutions to clients in the gaming industry.
JOHN NOVAK
DIRECTOR, SALES-AMERICASVeteran in the BPO space with more than 45 years of experience working with global clients in multiple verticals. John is a significant contributor to the support success ofnumerous Fortune 500 companies across the globe and now leads the growth in the Gaming vertical.
NAVIN JOCOB
VP Digital Engineering20+ years of experience and business domain expertise in technology delivery in the in he technology space.