Resources
Events
Webinar
Customer Engagement in the Post Pandemic World
Webinar on “Customer Engagement in the Post Pandemic World”, jointly organized by BCG and IGT Solutions
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Webinar
Delivering Superior Experiences
How Positive Agent Experience Amplifies Customer Experience
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Webinar
Beyond the Horizon: AI-Powered Contact Centers of the Future
A webinar on the next-generation contact centers, where artificial intelligence takes a center stage, and the impact it will have on customers and frontline support agents.
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