Press Release

IGT wins fifth consecutive Great Manager Awards in India

Gurgaon, Dec. 18, 2020

The Great Managers Awards™, a People Business initiative, partnered with Economic Times and ET NOW; recognizes, identifies, and rewards organizations with “Great Managers” in India. The award enables participant organizations to benchmark, compare, and rank their managers across the industry.

For the fifth time in a row, IGT has won the Great Manager Award in the individual category with this year being the General Manager, Training who has bagged the award for her exceptional managerial skills. It’s also time for a double celebration for IGT, as we have won an award in the institutional category as well.

Ranking and nomination for the ‘Companies with Great Managers’ category are based on anonymous ratings.  While the ‘Great Managers Award’ nomination is based on an assessment where the managers nominated by the organizations are assessed on the key managerial criteria based on the R-OPTI model and the feedback provided by the team members of the managers through a survey.  Post the survey, the shortlisted managers undergo a one on one interview with the advisory panel.

“It’s an honor to receive the GMA award for the fifth time in a row, we have been participating and winning this award since the inception of GMA. IGT has always believed in GMA’s vision of building an ecosystem of Great Managers in the country, and have extended this vision to our international locations too. I want to thank each and every team member of IGT for their efforts and contribution to become “great managers” and helping us becoming a “company with great managers. This award is also a perfect example of great employee experience translating to great customer experience.”- Vipul Doshi, CEO, IGT Solutions

The award also seeks to elevate the role of managers and their contribution to the overall business ecosystem of a company. This achievement is particularly significant at a time when the world is engulfed in the current COVID-19 pandemic.

About IGT Solutions

Established in 1998, with 100% focus on customer experience, IGT Solutions (IGT) is an Apollo company that is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology, and Digital Services & Solutions for clients across industries. With more than 15000+ customer experience and technology specialists providing services to 75 marquee customers globally in 30+ languages, IGT’s global footprint consists of 22 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia, and the USA.


Neeru Agarwal
IGT Solutions
+ 91 (0) 124 435 5101