IGT has a team of travel domain focused RPA specialists who have successfully automated processes for some of the large Airlines, Hotels and OTAs in the following areas:
- Natural Language Processing (NLP)
- Optical Character Recognition (OCR)
- Speech Recognition & Transcription
- Machine Learning
Partners & Enablers
Our Engagement Models
IGT has delivered automation services to a large customer base by leveraging some of the engagement models mentioned below. However, these engagement models are flexible and can be customised to suit specific needs of customers.
3.5M USD Savings
99.9% Error Free
150k+ Hours of manual work Savings
Automation Centre of Excellence
Changing customer demographics and preferences are propelling travel brands to focus on creating differentiated customer experience. Travel organizations are increasingly turning towards automation to optimize the business processes and re-envision opportunities to employ human capital strategically.
How automation and artificial intelligence can enhance travel industry’s journey
Automation makes life easier, tasks faster and efficiency better. Some of the benefits that automation brings in are, quality, consistency, cost reduction, faster turnaround time and improved operational efficiency to name a few.