Rate Helpdesk Services
Airlines, hotels, OTAs/TMCs, car rentals and other travel companies follow the dynamic pricing mechanism to sell their inventory and maximize profits. To compute appropriate fares because of the complex nature of the multi-city itineraries, seasonal demands and other factors, the reservation or ticketing agent would require skilled support.
IGT is uniquely placed to provide Rate and Fare Helpdesk services to support the front office with fare calculations, exchanges and other troubleshooting help needed.
100% accuracy on PNR pricing to establish nil agent debit memos
Significant cost savings through best fare pricing
In-house developed automation tool to exploit dynamic fare fluctuations and lock the lowest fare for the bookings
IGT BPM Services And Solutions
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