InterGlobe Technologies unveils Global Delivery Center in Pune, India, 12th globally
June 15, 2017
GURGAON, INDIA June 15, 2017 : InterGlobe Technologies (IGT), a leading provider of integrated IT-BPO solutions for the global Travel and Hospitality industry, announced its fourth global delivery center in India, and its first in Pune, further expanding its India operations. Globally, it brings up IGT’s 12th delivery center and further strengthens IGT’s presence and sustained growth in Asia.
An industry leader with over 8000+ travel experts across 5 continents, IGT is part of InterGlobe Enterprises, with its headquarters in Gurgaon. The Pune delivery center in addition to the ones located in Gurgaon and Chennai takes forward IGT’s strategic objective to diversify its India footprint.
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“Pune allows for a high-quality, cost-effective support center in India with its outstanding infrastructure, talent pool and a “smart city” reputation. With India maintaining its global BPO status, our Pune center will offer another alternative for our global and domestic Travel clients looking for both voice and non-voice capabilities.” said Vipul Doshi, Chief Executive Officer‚ IGT.
He further added, “This move aligns with our business goal of enhancing the customer experience through technology and service across all channels.” The center will support BPO services such as customer service, digital contact center services, reservations and bookings, back office processing and multilingual customer service among others for IGT’s travel and hospitality clients.
Bringing travel expertise closer to customers will enable IGT to provide quicker services and stronger support for operations in a competitive and dynamic travel landscape. With over 15-years of travel expertise, IGT currently engages in projects for some of the largest travel brands in the world.
(View IGT’s global scale of operations)
About InterGlobe Technologies
InterGlobe Technologies (IGT) is a global travel domain expert, providing travel technology and BPO services, that helps maximize business performance of its customers. IGT is committed to delivering innovation and business excellence across the entire spectrum of the travel‚ and hospitality domains. The company offers integrated Application Development and Maintenance‚ Contact Center, Back Office Services and Solution Frameworks to the travel industry worldwide.
IGT is part of InterGlobe Enterprises Limited with interests in aviation, technology & hospitality. With its state-of-the-art delivery centers across 5 continents‚ IGT employs over 8000+ travel experts worldwide.
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