If you were told a few years ago that the technology that you see in sci-fi films would be achievable in real life, would you have believed it? Maybe, maybe not. Artificial intelligence, facial recognition, advanced computers and phones seemed like a world that only existed in Hollywood movies. Gradually technology started advancing and has reached a point today where …
Voice of customer (VOC) is a method used by several companies to assess their customer’s needs, likes and their expectations. VOC helps businesses work on the customer’s collected data to analyze customer insights and identify strategies around customer service improvement. Data points like consumer behavior, preferences and trends are some important key factors. This gathered data helps brands paint a …
Do Airports Generate Vast Amount of Data? According to the report from Statista, the number of passenger growth is expected to rise at a compound annual growth rate of 4.6 percent. A survey conducted by Unisys revealed that 59 per cent of airport executives were looking to invest in advanced analytics solutions in the short-term; however, only 31 per cent …
In today’s digital world, we are witnessing a rapid semantics overload due to which, it has become increasingly challenging for a business to process and respond to queries and concerns. Consumers use various mediums like email, chatting mediums, and social media platforms to raise their concerns and expect real time resolution to their issues thus it becomes time-consuming and taxing …
As per the recent research(s) being conducted across different types of industries, there has been a new addition in the list of the most valuable asset/resources available to an organization. Now the question is – what is it that is being discussed in the industry at a scale or standards of gold or oil? The answer is- DATA Is it …