Artificial Intelligence (AI) has disrupted how airlines manage their data, operations, and revenue. Airlines worldwide are already using AI and automation to improve operational efficiency, avoid mistakes that can cost high, and improve customer satisfaction. There has been a significant shift to automation, especially after the COVID-19 pandemic. A 2020 report by SITA shows that 89% of airports focus on check-in via mobile …
Organizations of all sizes, across the world, are constantly under threat of cybersecurity attacks from hackers. Gartner projected “End-user spending for the information security and risk management market is estimated to grow at a current compound annual growth rate of 11.2% from 2020 through 2025 to reach $233 billion in U.S. dollars.” Continuous refinement of technology has redefined and enabled …
In the travel and transportation industry, the customer demand is very dynamic and pushes for a faster & sometimes on-the-fly application development process. Low-code and No-code are platforms that are becoming popular by the day and looking promising in terms of achieving business goals. In the current market where innovative services need to be launched faster, that too without compromising …
In the era of digital transformation and ever-increasing customer expectations, companies are continuously re-evaluating their digital strategy to stay competitive in the marketplace. The proliferation of Agile and DevOps adaptation in order to improve efficiency, agility, customer experience, and profitability is the need of the hour to remain relevant and thrive in the current market dynamics. Faster, Faster, and Faster …
Robotic Process Automation is a technology that allows a software (robot) to learn and perform a set of pre-defined tasks across multiple applications. Unlike humans, robots can work nonstop, do tedious and repetitive tasks without getting tired or having the need to take breaks in between. Robots provide output more quickly and accurately when compared to humans. If we deploy …
With the constant development of modern technology, traditional ways of running a business are becoming obsolete. In today’s time, business owners want to leverage tools and equipment that can assist them in making smart decisions in a short time. Business Intelligence (BI) refers to tools and software that processes and analyzes large volumes of data to transfer them into actionable …
Conversational Artificial Intelligence (AI) is a technology that adds human flavor to machine-user interactions. It grows beyond conventional chatbots with improved intelligence and better voice recognition capabilities. Conversational AI draws on other advances in cognitive computing like Machine Learning (ML) and Natural Language Processing to replicate and deliver near-human-like responses during interactive sessions. Today, influential megatrends are reshaping the industry …
Covid-19 had an adverse effect on the global economy, and most companies worldwide either lost their business or are still thriving with great resilience. The companies in the retail, travel, and hospitality segment are no exception. These industries have endured the repercussions of the pandemic and have managed to sustain by adopting new-age technologies. The technology solutions have helped them …
The outbreak of the COVID-19 pandemic has occurred at a time when connectivity and communication is at its peak. Still, keeping pace with the distribution of information remains a challenge for some industries. Many are struggling to address multiple user queries, not to mention the stress it is causing on employees; this is especially the case with the travel sector. …
Let’s establish one thing, businesses should automate. While we will be talking about various ways automation and artificial intelligence (AI) can streamline processes and enhance customer service, let’s understand what automation and AI actually are. In simple terms, automation is the use of instructions to create a process that replaces manual work. While AI is the simulation of human intelligence …