DevOps Maturity Assessment for Global Airline Alliance

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The starting point to transform a firm is to measure and understand the current state which is why the client, a leading airline alliance approached us. Our solution provided upfront visibility on the current and targeted state for its B2B and B2C applications. Share this Post Business Challenges The client needed a mechanism to derive the maturity across People, Process …

Faster Time-to-Market for a Leading Tech Provider

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The client was facing issues in releasing new offerings to its customers. They approached IGT Solutions to help them expedite and establish a seamless process which would reduce their cycle time. By leveraging IGT Solutions DevOps Framework, we not only enhanced quality but also brought down the release cycle from monthly to at will. Share this Post Business Challenges Value …

DevOps Services and solutions

DevOps For Digital

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DevOps is the leading software engineering methodology that brings development, testing, and operations stakeholders together to streamline IT delivery. Leveraging a powerful combination of Devops and Agile practices, IGT Solutions DevOps services integrates People, Process and Tools enabling collaboration and communication via automation thereby accelerating an travel service provider’s ability to deliver application and infrastructure changes at high velocity. Share …

IGT TPF Services

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Transaction Processing Facility (z/TPF) is an integral component in commerce for an extensive range of businesses from travel, electronic banking services and financial institutions, handling trillions of transactions and large numbers of concurrent users with very fast response time across geographically dispersed networks. Share this Post

The Social Travel Landscape

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For Travel companies, social has become one of the key channels for customer service – from personalized online interactions to bookings, recommendations to reviews and content to communications. Share this Post

Social Media for Airline

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Social has become a crucial platform to understand traveler/guests’ sentiments and respond to them with relevant & timely information, content and support. IGT social media services includes end-to-end multi-channel management of the traveler’s social journey from custom engagement strategies to content management, customer support to analytics, and crisis communications to AI-enabled solutions like chatbot. Share this Post Benefits Achieved About …

IROPS – Putting Passengers First

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Airlines and ground handlers are constantly looking for ways to improve load planning processes. With increased focus of travel companies on customer experience, it becomes imperative to warrant. Scoping a Passenger-centric solution to Airline disruption management (IROPS), with technology and omni-channel services for passengers, operations and crew. Share this Post

mTAF – Mobile Test Automation Framework

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Mobility has become a crucial game changer impacting global businesses & fault or break in the app services can essentially create disconnect or worse, turn into a negative brand experience. Share this Post IGT mTAF is a robust and extensible framework to support test automation on diverse sets of native/hybrid apps and responsive web applications across different platforms.

Rise of Messaging platforms & ChatBots

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Chat is quickly becoming the defacto means of personal communication. Millennial prefer typing out a quick text than calling someone in their immediate circle. This social change is also affecting the expectation of customers when it comes to interaction with a business. Share this Post