COVID-19 Contact Tracing Management
DownloadIGT’s COVID-19 Contact Tracing Management (CCTM) is a highly effective and a hybrid cloud-based solution designed to track and control the rapid spread of COVID-19 disease. Share this Post
iCOMP
DownloadIGT’s Airline Passenger Compensation Management solution (iCOMP) empowers the airlines to transform flight disruptions from a financial and logistics liability into an opportunity to build stronger customer loyalty and generate additional revenues. Share this Post
Customer Experience for the Digital Consumer
Customer Experience is the driving force behind most business’ success. Share this Post
Courier, Express & Parcel (CEP) BPO Services For quality customer engagements
DownloadIGT’s Digital Contact Center services enable clients to optimize costs, increase efficiency and create customer delight across the customer care value chain Share this Post
Increase in Revenue and CSAT for a leading Air Cargo in US
DownloadThe client was experiencing a dip in its cargo division revenues because of dropping sales conversion rate and was also struggling to reduce longer call transaction time that was leading to an increased percentage of abandoned calls and customer dissatisfaction. Addressing the issue IGT Solutions provided contact center services to support the General Cargo Reservations (GCR) and Pet Cargo processes …
Fare Note Interpreter
DownloadIGT Solutions’ AI/ML-based Fare Note Interpreter helps the Airlines and OTAs to process refunds efficiently and accurately to the customer. Share this Post
Social Distancing Analytics Solutions
DownloadIGT’s Social Distancing Analytics Solution uses Computer Vision technology to capture camera feeds in real-time to monitor crowd in offices or public places, allowing organizations to check if the safety directives are being followed. Share this Post
Air Cargo Support Services
DownloadLeveraging on strong Automation and Analytics, IGT’s BPO services helps Air Cargo companies enhance customer centricity, achieve higher operational efficiency and generate new revenue opportunities. Share this Post