Correlation between Customer Experience and Revenue Growth

Sneha GautamIndustry Dynamics

Introduction Customer Experience (CX) remained an ignored arena as companies were paying little to no attention to their customer experience strategy. However, the increased competition in the market has changed the scenario. The consumer’s experience management market is growing at around 17% every year, a trend that will continue in the future as well. Companies are used to toning products …

How is technology playing a vital role to fight the battle against COVID-19?

Sneha GautamInformation Technology

Public health officials are paying attention to countries flattening the curve with regards to COVID-19. When the pandemic broke out, it was discussed that China was able to contain the spread because of strict measures taken to trace the carriers with the help of digital tracking. While China was able to bring the epidemic under control using digital tracking, there …

Video Analytics made intelligent

Sneha GautamInformation Technology

With Work-at-Home becoming the new normal, high-performance organizations are looking for innovative solutions to make remote work environment safer and more secure. Data security is amongst the top three priorities for organizations looking to implement work at home. As the need for security and automation increases, industries are adopting video surveillance technology to enable a secure remote environment. With more …