Analytics

From travel agencies to hospitality and cruise companies to intelligent airports, information is the key to stay ahead of the competition. With the increasing number of connected travelers, booming popularity of social media and a smartphone in every hand, the amount of data generated has grown exponentially. Transforming this data into actionable insights has become even more crucial than ever for companies to drive growth. 

IGT’s Analytics Services combines the extensive knowledge of the Travel and Hospitality domain with cutting-edge technologies to provide the industry with specific advanced analytics solutions and personalization. We help customers in their digital transformation journey by helping them make well-informed on-time business decisions.

IGT Offerings

IGT’s Analytics Services offers significant business insights by integrating multiple data sources using a proven methodology, established frameworks, automated tools, and pre-configured data models for the travel industry.

Having more than a decade of proven, core analytics experience spread across 18 delivery centers, IGT’s analytics lab focuses on developing customer specific solutions for improving operational performance. Apart from this, the lab also has end-to-end, scalable, elastic and rapid data processing and reporting capabilities which can be harnessed to improve and achieve numerous industry-specific business outcomes.

IGT’s Travel Analytics Services COE specializes on solving complex business problems by innovating through Artificial Intelligence (AI) & Machine Learning (ML) and helping our customers under different verticals of travel industry:


Airline Travel Analytics Services (aTAS)

Airlines Travel Analytics (aTAS) is an analytical framework tailored for airlines for performing self-service data discovery to gain valuable business insights. It provides an off-the-shelf exhaustive list of airline-specific reports and dashboards. The pre-built extensive data model, reusable connectors to various standard airline systems and lean implementation allows faster-time to market.

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Hospitality Travel Analytics Services (hTAS)

Hotels Travel Analytics (hTAS) is a customized analytical framework for hotels that provides actionable business insights to hotel brands by structuring and analyzing terabytes of user-generated data. It comes with a large repository of hotel-specific reports and dashboard, pre-built data model required for data warehousing needs of hotel companies, and user-friendly interface for advanced calculations.

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IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

Delivering Results

  • 100+ use cases repository

  • $1M Increased cross-sell and up-sell opportunities

  • $1M YoY Savings through DW Modernization / Big Data

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

data analytics in travel industry
Brochure

Digital Analytics Services

Harnessing the strength of data is the key to stay ahead of the competition. It has become imperative for airlines, hotels, OTAs, cruise lines to invest in analytic solutions that are agile towards the fast-paced and dynamic travel industry.

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travel technology solutions
Whitepaper

Creating a 360-degree View of the Connected Traveler

Today travel providers have vast amounts of data at every step of their customer’s travel booking cycle.
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airline reservation management
Case Study

Providing Significant Cost Savings in Air Bookings with GDPR Compliance for a Leading Cruise Company

Enabled 1 Mn+ active bookings, 6000 PNRs every hour with real time live analytics

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