The client, a leading cruise liner, wanted a 24×7 travel helpdesk for its fleet crew members. IGT enabled successful implementation of point solution with a low cot of operations and highest level of data security.
Successful Fare Filing Management for Airline
Frequent changes to fares due to new routes and code sharing agreements led to many fare filing errors for the client, a low-cost airline based in Saudi Arabia. IGT delivered a comprehensive fare filing solution that standardized the process completely.
Digital Contact Centers
Today’s traveler is “always on”, expecting to connect anywhere and anytime with travel companies. IGT Digital Contact Center Solutions leverage Social, Mobile, Analytics and Cloud to enhance the customer experience in a digital world.
