The evolution of robotic process automation continues at a rapid pace. Its evolved avatar, hyperautomation, is here to take over. The applications of this revolutionary technology are multiplying and may soon change everything we thought we knew about automation’s transformative potential. Share this Post
DownloadDiscover how an e-commerce giant managed seasonal demand spikes with IGT Solutions’ skilled customer services combined with a scalable and flexible hiring model, and a comprehensive training model. Share this PostAbout the Client – The client is an e-commerce giant that operates across nine lines of businesses (LOB), including selling shoes, apparel, bedding, and electronics, across multiple websites and direct …
DownloadIGT Solutions worked closely with the most prominent e-commerce player in Indonesia to optimize their front and back office operations. Our team cleared 100% backlogs across all LOBs within two months timeframe. Share this PostAbout the Client – An Indonesian technology company specializing in e-commerce with the most visited local e-commerce website in Indonesia attracting 25% of the total market …
DownloadThe client faced business-critical bottlenecks in sales administration support. IGT Solutions helped them to transform their sales operations and gain efficiency by deploying a team of sales process experts at their location. Share this PostStatistics: 250K plus sales interactions of chat and email support resolved with 99.9% accuracy and 100% KPI/SLA adherence in three months. About the Client The client …
