Driving enhanced CX for a leading airline in Canada

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IGT Solutions helped a leading airline manage increased call volumes with a cloud-based solution that significantly reduced cost per call and enhanced their customer experience. Share this Post

All you need to know about Hyperautomation

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The evolution of robotic process automation continues at a rapid pace. Its evolved avatar, hyperautomation, is here to take over. The applications of this revolutionary technology are multiplying and may soon change everything we thought we knew about automation’s transformative potential. Share this Post

60% cost savings through sales administration support for a leading international automotive research website

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DownloadThe client faced business-critical bottlenecks in sales administration support. IGT Solutions helped them to transform their sales operations and gain efficiency by deploying a team of sales process experts at their location. Share this PostStatistics: 250K plus sales interactions of chat and email support resolved with 99.9% accuracy and 100% KPI/SLA adherence in three months. About the Client The client …