ARDA Spring
Conference 2025

March 24-26, 2025

Orlando, FL

CX Specialists

Contact Centers

Clients

Kevin Shaughnessy

kevin.s@igtsolutions.com

Zach Hess

zach.hess@igtsolutions.com

Wade Hauser

wade.hauser@igtsolutions.com

Amber Wheatley

amber.wheatley@igtsolutions.com

A passionate individual with over 20 years of involvement in the travel industry, brings a unique perspective to the practice. Her curiosity and love for exploration have driven her career, leading her to excel in various roles—from CX Operations to Product Development to Sales. Amber's deep understanding of people and diverse perspectives fosters meaningful conversations.

Amber Wheatley
amber.wheatley@igtsolutions.com

About IGT

IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.