Computer Vision and CX

Sneha Gautam Retail & E-commerce

“Computer Vision, a rapidly evolving form of AI, can enable superior Customer Experience (CX)” What is Computer Vision and what is CX? Computer vision is an AI capability that allows IT solutions to extract data from digital images, videos, and other visual inputs, understand it and take or recommend action. It uses cutting-edge ML and AI capability to replace the …

Importance of Automation Testing in Retail Digital Transformation

Sneha Gautam Retail & E-commerce

As per Gartner, the digital commerce software market amidst the pandemic grew at 17.3% in 2020, it is projected to grow at 16.1% by the end of 2021 and is expected to remain higher than 15% till the year 2025. The key digital commerce adoption drivers have been: Business innovation Revenue growth Cost optimization Customer engagement All the retailers, legacy …