UI / UX

User Interface (UI) and User Experience (UX)

Travel and Hospitality industry has become extremely competitive. Companies are striving to attain maximum mindshare to gain maximum wallet share of the customers. They have understood, to provide an unforgettable experience and interaction to the travellers visiting their application or website that eventually leads to sales, focus on UI and UX is paramount.

IGT help travel brands define and execute the best UX strategy for your business by providing UI design services that advise, realize, empower and innovate.

IGT Offerings

IGT adopts a human-centered, brand-centric design approach leveraging its top-notch capabilities to develop any website or mobile app. The emphasis is on getting a thoughtful user experience, moving from ease-of-use to delight-to-use.
The team of skilled designers and developers follow a five step structured process to not only develop blueprints, wireframes, prototypes and mockups but also infuse life into designs.

Understand Requirement

Create Personas Task Prioritization

Research & Discovery Sketches

Wireframes & Prototype Usability Testing

Refined Mock-ups Brand Understanding

UX Consulting
  • Heuristic Evaluation
  • Competitor Analysis
  • User Research (Contextual Enquiry, Surveys, User Interviews)
  • User Journeys, Storyboarding, Use Cases
  • Personas Development
  • Low to High Fidelity Wireframes
  • Usability Testing
  • Custom RPA Bot Development
UI Design
  • Mood-Boards
  • Visual Design (Interface, Graphics)
  • A/B or Multi-variant Design Testing
  • Art Direction
  • Responsive Web Design
  • Design Pattern Libraries
  • Style Guidelines
UI Development
  • Design Implementation
  • HTML5/CSS3 Development
  • Responsive Web Development
  • Front-end Scripting
  • W3C Validation
  • Accessibility Check
  • Browser Compatibility
  • Content Migration

Delivering Results

  • New UI for a Field Engineer App for a travel tech company

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

Case Study

Application support Services for US Airline

IGT provided application support and maintenance services with exceptional airline domain expertise to one of the leading US airline. It grew from a small team to become a ‘Trusted Partner’ for Core Technology group.
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Case Study

Application support for US Hotel

By starting with a pilot project on TPF in order to bring in cost optimization, IGT went on to become the "preferred partner" of a leading American multinational hospitality company.
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Case Study

Mobile App Development for Airline

IGT helped a leading Indian Airline increase the mobile reservations by 50% by developing a Mobile App strategy
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