Mobility Services for Travel and Hospitality

Smartphones have become the preferred channel for research, booking and post-travel activities for travellers worldwide. In fact the focus has shifted from basic functions to more complex functionalities like m-commerce propelling deeper integration of mobile applications within a travel company’s technology landscape. Mobility is shaping the way customer experiences are designed and delivered.

By combining extensive knowledge of the travel domain, existing mobility frameworks, and tools and technologies, IGT Mobility CoE can help accelerate mobility adoption within the travel and hospitality organizations while minimizing costs.

IGT Offerings

IGT Mobility CoE leverages on its techno-functional expertise coupled with industry best practices and extensive experience to provide state-of-the-art mobile applications and technology solutions for airlines, hotels, OTAs, TMCs, and airports.

IGT’s Mobility offerings are tailor-made for the travel industry that provides anytime anywhere services to the always connected, always moving customer base.

The end-to-end solutions in the mobile segment are:

IGT Solutions - Mobility Services for Travel and hospitality
Mobility Strategy / Consulting
Mobile Application Development & Maintenance
Mobile Analytics
Application Testing & Performance Analysis
Mobility Application Security

Delivering Results

  • Launched a mobile application for an Indian LCC carrier

  • Guest experience app for leading international hotel chain

  • Airport resource management app for a leading travel tech company

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

travel application development
Case Study

Streamlining the business functions via Mobile App for Leading Indian Airline

IGT helped a leading Indian Airline increase the mobile reservations by 50% by developing a Mobile App strategy
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