Workforce capability has been rated as the 5th most important challenge in travel industry. IGT helps the industry in addressing this talent deficiency with ‘on-demand’ domain specific IT expertise.

Travelers demand real-time information and self-service opportunities at the baggage carousel. Airlines are gearing up to meet this demand through baggage location updates and self bag tagging.

Smart devices and social analytics are transforming the travel landscape. The traveller is becoming more informed and interactive. The industry must respond by having the right systems and processes in place.

Global airlines are investing heavily in connected travel to deliver more convenience, control and connected experiences. Learn what will it take to build the mobile airport of tomorrow.

There are about 7.4 loyalty programs per traveller yet customer loyalty is the least in hotels and airlines industry. So, what can you do to make your loyalty program stand out.

Big Data, Smart Machines and Predictive Analytics are 3 big bets in the BPM space, driven by connected devices, experiential marketing and growing digital landscape. Learn how automation will create a new business order by 2018.

Personalization, mobility and social connectivity are going to be the emerging trends in travel domain. Travel companies need to build smart solutions around these trends if they wish to succeed.

Travel companies stand to lose significant market share and customer loyalty if they don’t focus on accessibility testing. IGT Accessibility Testing Services provides alternatives to auditory and visual content.