Delivering 100% Process Accuracy, Scalable Growth, and Resilient Procurement Operations for a Global FMCG Enterprise

CASE STUDIES
Our team of 85-FTE multilingual professionals helped integrate complex digital ecosystems to manage the full procurement lifecycle, from PO creation to invoice resolution and vendor compliance.

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About the Client

The client is a global leader in consumer goods with a diverse portfolio of fast-moving consumer goods (FMCG).

Business Challenges

The client faced rising procurement complexity due to expanding supplier networks, high transaction volumes, and multi-regional operations, creating a need for a scalable, end-to-end partner to ensure accuracy, compliance, and efficiency without adding internal overhead.
0%
100% increase in sales conversions. Increase in conversions from 12% to 25%.

Business Solution

IGT Solutions delivered end-to-end, multilingual procurement operations through a centralized team, integrating seamlessly with the client’s technology ecosystem to manage purchase orders, order lifecycles, supplier coordination, invoice exceptions, and vendor master data—ensuring accuracy, compliance, and continuity at scale.

Business Results

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100%

Process Accuracy
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Scalable and flexible

support for fluctuating volumes
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Uninterrupted

business continuity
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Optimized

operational costs
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Improved

supplier experience

Tools Partner

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