80% Productivity Boost and 50% FTE Reduction: Automating Airway Bill Processing for a Global Cargo Leader
CASE STUDIES
An international air cargo carrier struggling with manual airway bill collation, revenue risks, and delayed updates adopted IGT Solutions’ OCR-enabled automation to streamline operations. The solution delivered 99% accuracy, 80% productivity gains, 50% reduced FTE efforts, and 100% SLA compliance, ensuring speed and reliability across geographies.
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About the Client
The client is an international air cargo carrier.Business Challenges
The client faced bottlenecks, revenue risks, and potential errors due to the highly manual collation of airway bills from multiple geographies, delaying real-time updates to its Cargo Management and Warehouse Operating Systems in a high-pressure, 24/7 environment.Business Solution
IGT Solutions implemented an automation solution using OCR-enabled bots to collate and process airway bills, update the Cargo Management and Warehouse Operating Systems in real time, and reduce manual workload, ensuring speed, accuracy, and uninterrupted operations across geographies.Business Results
0%
Accurate Airway Bill Management
0%
Enhanced Productivity
0%
Reduced FTE Efforts
0%
SLA Compliance
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