
Katie Stein
Chief Executive Officer








Chief Executive Officer
Katie Stein is the Chief Executive Officer of IGT Solutions.
A transformative business leader with deep domain expertise, she envisions accelerating the company's growth agenda to become a trusted employer and preferred partner of clients. Her extraordinary leadership, combined with IGT Solutions' advanced capabilities in AI-led BPM and Digital Services & Solutions, is propelling the company to the next level.
Before joining IGT Solutions, Katie was the global business leader for Enterprise Services and Data & Analytics at Genpact. In this role, she managed multiple service lines. She was instrumental in driving AI-led digitization and growth in core service areas, opening new opportunities in adjacent services, and contributing to a revenue of USD 2 billion.
With over two decades of experience, Katie embodies inspiring leadership in strategy, corporate development, and change management. She has guided start-ups, excelled in a leading strategy consulting firm, and led Fortune 500 companies to success. Katie's strategic vision and leadership have consistently driven revenue growth, enhanced shareholder value, and established market leadership, making her a catalyst for radical change and an impactful influence in every role she undertakes.
Katie holds a master's degree in Business Administration from Columbia Business School and a bachelor's degree from the University of North Carolina at Chapel Hill.
Chief Operating Officer
Prabhakar Bisen is the Chief Operating Officer of IGT Solutions.
As Chief Operating Officer, Prabhakar is responsible for driving revenue growth, ensuring operational excellence, and leading the company’s operations and technology transformation journey.
Prabhakar has led transformation for various organizations over his twenty-year career, with a specific focus on global operations, technology, and strategy. He joined IGT Solutions from Straive, where he served as President and Chief Operating Officer. Earlier at Cognizant, Prabhakar held senior leadership roles handling critical business areas. Prior to that, he worked with WNS Global Services, serving as the Founding President & CEO of WNS Philippines, the first-ever JV of WNS group.
Prabhakar’s specialty lies in nurturing and building global, scaled-up businesses from start-ups, building teams, and developing capabilities with operational excellence.
He is a graduate of Electrical Engineering and an alumnus of the Indian Institute of Management, Ahmedabad
Chief Revenue Officer
John Thompson is the Chief Revenue Officer of IGT Solutions.
As Chief Revenue Officer, John is responsible for all Global Revenue functions, including Sales, Account Management, and Marketing. John's leadership focuses on driving revenue opportunities and coaching high-performing teams.
Before IGT Solutions, his leadership experience ranged from co-founding two start-up companies to holding leadership positions at Teleperformance, Qualfon, and Sitel.
With over 15 years of experience, John is known for building proactive, rigorous, and collaborative teams that have led to extensive success across revenue functions.
John holds a master's degree in Business Administration from Creighton University and a bachelor's degree from Colorado State University.
Chief Human Resources Officer
Amir Bharwani is a prominent HR professional with over 24 years of leadership experience across global organizations, including SITEL, Bank of America, and WNS. Known for his strategic approach, Amir has successfully driven initiatives that enhance organizational growth, leadership development, and cultural transformation.
In his most recent role as Principal/Head of HR at eClerx Services Ltd, Amir was pivotal in fostering leadership talent, aligning HR strategies with business objectives, and strengthening the company’s organizational framework.
Previously, at WNS, Amir held several key leadership roles, including HR Head for the Travel Vertical, HR Lead for the Philippines operations, and HR Head for BFS, Insurance, and Healthcare businesses. His expertise in managing diverse teams and implementing innovative HR strategies drove business efficiency, employee engagement, and business success for each organization he worked with.
Chief Financial Officer
Ajay is a highly accomplished finance leader with two decades of diverse experience driving growth, enhancing operational efficiency, expanding margins, and leading financial innovation. In his previous role as CFO for Infosys Consulting and HIPUS, a joint venture between Infosys, Hitachi, and Panasonic, he managed complex global financial operations. His extensive international experience—nearly a decade in Japan and three years in the U.S.—brings a unique global perspective to our leadership team.
Ajay, a University Medallist and one of India’s youngest Chartered Accountants achieved this distinction at just 20 years old. Recognized by Business World as one of the top 40 finance leaders under 40 in 2022 and 2023, his leadership has consistently driven excellence.
His financial strategy and transformation expertise will be pivotal as we continue accelerating our growth and strengthening our future.