Increasing Revenue and Guest Satisfaction at the Same Time
In hospitality, every broken process shows up in your numbers. Slower bookings, refund chaos, inconsistent service, it all adds up to lost guests and lost revenue.
We’ve helped the world’s biggest hospitality brands turn these challenges into growth:
+0%
ADR with smarter sales operations
+0%
more group bookings with streamlined workflows
+0%
CSAT improvement by fixing guest service where it matters most
What changed? Not the industry. Just the way they ran it.
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Are These Challenges Costing You Guests and Revenue?
Broken sales ops stalling bookings
CSAT scores dropping and reviews turning sour
Refunds stuck in manual chaos
Staffing gaps leaving guests frustrated
Outdated systems slowing revenue decisions
Rising churn and falling loyalty
Our Proven Hospitality Framework
Built for growth. Designed for guest trustRevenue Growth
& Bookings
Smarter Sales Ops: Upsell opportunities built into every interaction
Streamlined Processes: Faster group booking management, better forecasts
Scalable Wins: What works in one market rolls out seamlessly across many
Guest Experience
& CSAT
Smart Agents: Empowered staff delivering faster, better answers
CX Transformation: Reduce friction, increase loyalty
Higher Retention: Every satisfied guest is a repeat booking
Operational Efficiency
& Tech
Refund Automation: From backlog to seamless in weeks
AI-Powered Service: Proactive guest engagement at scale
Leaner Costs: Efficiency that fuels profitability
Executive-Level Impact
Real Business Outcomes, Not Just BuzzwordsFinancial Wins
+25% ADR - healthier margins
+23% group bookings - predictable revenue
Better LTV - repeat guests, stronger bottom line
Operational Uplift
20% higher CSAT - happier customers, better reviews
Refund automation - faster service, lower costs
Always on-staffing - no gaps, no downtime
Strategic Edge
Growth-ready systems for multi-property scale
Services as a revenue driver
Real-time data, smarter moves
Trusted By the Best
Hospitality leaders from global hotel groups to leading OTAs choose IGT Solutions because
We deliver,
not just promise
We align pricing with outcomes
We manage end-to-end execution
You get executive-level partnership, always
ROI, Guaranteed
Performance-Based Pricing That Puts Skin in the GameWe align with your outcomes - no fluff, no empty fees. Our model ensures your investment delivers.
Ready to Transform Hospitality Operations into Growth Engines?
Book Your Strategy Session
Because growth shouldn’t be this hard.
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