The largest airline in Middle East wanted to explore opportunities for incremental improvement and disruptive change in business model. IGT provided IT professional support services to bring in cost optimization.
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SITA, the IT specialist that transforms air travel through technology, today announced 2015 revenues of US$1.7 billion despite a year which saw continued global economic and geopolitical volatility as well as significant shifts in currency. The consolidated group revenue, based on constant currency rates, rose 3.2 percent from 2014 continuing the organization on its growth trajectory.
The results, confirmed at SITA’s Annual General Assembly (AGA), highlight the company’s continued solid business performance and growth. The revenues were enhanced by a sound cash balance, near zero debt and a strong SITA Group net margin which was 10 percent higher than the previous year. In addition, highly favorable customer feedback and loyalty scores and a strong result on the newly introduced Community Value Index is a testament to the focus SITA places on its community and customers.
Francesco Violante, CEO of SITA, said: “SITA continues to deliver strong performance due to our long-term strategic vision and investments made in recent years. This year we have made strides in key areas including portfolio developments, service excellence and our collaborative approach to innovation with our members and the wider air transport community. SITA continues to invest in our operations, service quality and our people, which together position us as a technology leader in the market.”