Digital Transformation and Automation
Enable Better Experience through Digital Transformation and Automation
An Overview
With demanding customers at the center of today's digital age, having agile, intelligent, and digitally-enabled processes help companies outpace the growing customer expectations.
IGT’s Digital Services and Solutions support organizations reimagine and create digital processes, redefine ways of working and redesign the process infrastructure, to actuate operational agility, efficiency, and business growth.
Digital Services & Solutions
IGT combines its core domain knowledge across industries with leading technologies to provide superior customer experience in services like omnichannel customer care, reservations, ticketing, loyalty programs, etc. and turn the backend processes faster.
Delivering Results
Featured Work

Delivering 77.5% Efficiency Gain through Automating BSP Refund

Enabling Seamless Transition Across 5 Languages for a Leading American Carrier

Digital Transformation of Technical Procurement for US CruiseLine
The client wanted to explore automation opportunities in procurement processes, IGT recommended a consulting exercise to discover 78% efficiency gain could be achieved with automation.