Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience
As per Gartner," Emerging technologies and trends in customer analytics will create new opportunities in technology products and services. Product leaders must strategically exploit these technologies to drive greater revenue impact and deliver improved CX by boosting contextual business intelligence."
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Gartner, Emerging Technologies and Trends Impact Radar: Customer Analytics for Customer Experience
By Analyst(s): Adrian Lee, Annette Zimmermann, Don Scheibenreif, Jim Hare, Melissa Davis, John Santoro, Austin Kronz, Radu Miclaus, Rita Sallam, Published 8 April 2022
*GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
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IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology, and Digital Services & Solutions for clients across E-Commerce, Retail, Fast Growing Tech, Travel and Hospitality industries.
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