Digital Events

Webinar
Customer Engagement in the Post Pandemic World
Webinar on “Customer Engagement in the Post Pandemic World”, jointly organized by BCG and IGT Solutions
Read More

Webinar
Delivering Superior Experiences
How Positive Agent Experience Amplifies Customer Experience
Read More

Reports
Virtual Think Tank Post Discussion Report
Creating A Smarter Contact Centre
Through Automation And Analytics:
The Two Key Differentiating Factors For Meeting Customer Expectations In 2021
Read More