Specialized Testing and Automation Services

With increased focus of Travel and Hospitality brands on customer experience, the continuous monitoring of the quality of IT systems and processes becomes essential for successful business outcomes. Effective testing of IT applications across the travel technology landscape helps in ensuring quality and seamless operations.

IGT Testing Center of Excellence (TCoE) has extensive experience in managing complex travel systems that helps organizations ensure quality of travel technology systems with near zero defect leakage at optimized costs.

IGT Offerings

IGT provides end-to-end testing services including test advisory, functional and non-functional testing, and new age testing services like SOA testing, mobility testing, application security management, and application performance management.
IGT Testing CoE has travel focused methodologies, frameworks and automation suites to reduce the time-to-market and decrease the total cost of ownership.
IGT Solutions - Specialised airline testing services

The services offered are bucketed under three categories:

Assessment & Analysis
  1. Web Application Assessment
  2. Analyze Business Impact
  3. Development Recommendations
  4. Prioritize Recommendations
  5. Develop Implementation Plan
  1. Change UI & Unit Testing
  2. Functional Regression Testing 
  3. Re-assess Accessibility Compliance
  4. Recommendations, if applicable
Ongoing Compliance
  1. Re-Assess Accessibility compliance
  2. Recommendations, if applicable

Delivering Results

  • Interline EMD application testing for a leading airline

  • 40% development cost reduction by implementing key design principles for a US-based hotel group

  • 35% quicker time to market for applications by using Service Virtualization for one of the largest hotel group

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali


Testing Services

Effective testing of IT applications across travel domain helps in ensuring quality and seamless operations
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Accessibility Testing Services

For enhanced customer experience travel companies need to integrate disparate technologies and user-friendly interfaces
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Case Study

Interline EMD Testing for Leading International Airline

The client, a leading international airline in Asia and Europe wanted to fully test its newly developd EMD product
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