IT Consulting

Technology Consulting Services

Travel and Hospitality companies are increasingly looking towards adoption of technology-driven business models to build their enterprise IT architecture. They are contemplating best ways to leverage disruptive technologies like IOT, Big Data, Mobility, Cloud, AI, Machine Learning, Analytics, and Automation to achieve competitive advantage and derive business growth.

IGT’s IT consulting team follows a holistic approach covering all IT aspects in the existing business processes, identify gaps, and create strategic imperatives for digital transformation. We help organizations better understand disruptive technologies, implement agile design principles, and take a strategic approach to disruptive technologies.

IGT Offerings

IGT’s technology consultants leverage their deep domain expertise, and vast experience in travel technology and new age technologies to advise organizations streamline business processes, gain agility and flexibility across IT systems to improve operational efficiency.
The goal is to help companies focus on business process design, strategize and implement policies for continuous improvement and automation. IGT’s consulting practice offers following services:
  • Agile Consulting
  • Business Process Transformation
  • Cloud Consulting
  • Information Strategy and Governance

Delivering Results

  • Consultative solution design to automate complex manual process for a leading cruise operator in North America

  • ODS, Big Data & Social Media Analytics Consulting for Southeast Asian national carrier

  • Agile-based maintenance and upgradation of Corporate Travel Solution with Hotel Booking Engine for a leading business travel specialist

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

rpa in travel industry

Structuring Ticket Process Outsourcing

For Travel Agencies, ticketing is a function that entails high process time, while being a low value generating function.
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Big Data

Is it worth implementing Big Data Technologies?

An estimated $ 80 billion is lost each year because of bad customer experiences, out of which approx $2.3 Bn is the annual impact on the airline industry because of customer experience
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digital transformation and automation - IGT
Case Study

Digital Transformation of Technical Procurement for US CruiseLine

The client wanted to explore automation opportunities in procurement processes, IGT recommended a consulting exercise to discover 78% efficiency gain could be achieved with automation.

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