IT Consulting

Technology Consulting Services

Companies are increasingly looking towards adoption of technology-driven business models to build their enterprise IT architecture. They are contemplating best ways to leverage disruptive technologies like IOT, Big Data, Mobility, Cloud, AI, Machine Learning, Analytics, and Automation to achieve competitive advantage and derive business growth.

IGT’s IT consulting team follows a holistic approach covering all IT aspects in the existing business processes, identify gaps, and create strategic imperatives for digital transformation. We help organizations better understand disruptive technologies, implement agile design principles, and take a strategic approach to disruptive technologies.

IGT Offerings

IGT’s technology consultants leverage their deep domain expertise, and vast experience in new age technologies to advise organizations streamline business processes, gain agility and flexibility across IT systems to improve operational efficiency.

The goal is to help companies focus on business process design, strategize and implement policies for continuous improvement and automation. IGT’s consulting practice offers following services:

Agile Consulting
Business Process Transformation
Cloud Consulting
Information Strategy and Governance

Delivering Results

Consultative solution design to automate complex manual process for a leading cruise operator in North America
ODS, Big Data & Social Media Analytics Consulting for Southeast Asian national carrier
Agile-based maintenance and upgradation of Corporate Travel Solution with Hotel Booking Engine for a leading business travel specialist

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.

Sales & Reservations

Loyalty Programs

Social Media Management

Debit Memo Research

Content Management

Baggage Helpdesk

Refunds & Claim Processing

Irregular Operations (IROPS)

Languages Supported

IT Security Compliance Dashboard and Datawarehouse for Luxury Hotel Chain of Asia

Enabled 50 + compliance metrics with live business alerts on critical non-compliance data like Security threats and breaches

Case Study

Optimising Cost by Providing Professional IT Support Services for Leading ME Airline

The largest airline in Middle East wanted to explore opportunities for incremental improvement and disruptive change in business model. IGT provided IT professional support services to bring in cost optimization.

Case Study

IT Services Supporting Airline Product Suite

IGT served a leading independent IT services and solutions company by providing application support, maintenance and enhancement services as the client was looking for support across their product suite for travel industry.