Application Development Services

Application Development and Maintenance (ADM)

To keep pace with the exponential growth of data and technology, it is critical to upgrade the IT systems on a frequent basis. It helps minimize risk, enhance operational efficiency, and elevate customer engagement. Today, the need-of-the-hour for the industry is to implement future-ready technologies, modernize legacy systems, and create seamless data environments.

IGT provides the best-in-class innovative and reliable technology solutions portfolio, expertly integrated to enhance capabilities and future computing environments of its clients. Its vast experience of working on IT systems and agile solutions helps streamline business processes, boost product and service innovations, by focusing on scalable IT environments.

IGT Offerings

IGT IT Delivery Center is certified with CMMI, PCI and ISO industry standards for being process compliant and following the high level of quality standards. It's Application Development and Maintenance (ADM) Center of Excellence (CoE) brings in-depth expertise, time-tested solutions experience to deliver a high degree of standardization and automation.

IGT holds a reusable repository of testing and security components, pre-built application frameworks, and customized accelerators for migration ensuring faster time-to-market. The IGT ADM CoE provides the following solutions:

Bespoke Application Development

Partner with the companies to provide customized applications to enhance efficiency and maximize ROI.

Application Support & Maintenance

Complete end-to-end application support and maintenance services with minimal client dependence.

Product Development

Work as an extended arm for product development and installation.

System Integration

Integrate complex applications into one unified and optimized computing platform with minimal risk.

Application Re-engineering & Modernization

Re-engineer, modernize and execute legacy application migration to newer applications with 99.99% accuracy.

Application Migration

Mitigate risk in application complexity, security scalability, and compliance issues leading from migration.

Delivering Results

Round the World (RTW) Itinerary Planner for a Leading Airline Alliance
Development of a Booking Engine for a OTA in Middle East
Internet Booking Engine for a Premium Airport Lounge

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.

Sales & Reservations

Loyalty Programs

Social Media Management

Debit Memo Research

Content Management

Baggage Helpdesk

Refunds & Claim Processing

Irregular Operations (IROPS)

Languages Supported

Featured Work

Case Study

Enabling Seamless Round the World Booking (RTW) Tool for One of the Paramount Airline Alliance

IGT worked on consolidating schedules, loyalty and many more complexities to enable seamless round the world booking

Case Study

Streamlining the business functions via Mobile App for Leading Indian Airline

IGT helped a leading Indian Airline increase the mobile reservations by 50% by developing a Mobile App strategy

Case Study

Application Support Services to the Largest Hotel Chain in the World

By starting with a pilot project on TPF in order to bring in cost optimization, IGT went on to become the "preferred partner" of a leading American multinational hospitality company.