Big Data (BI)

Overview

Big Data services help in defining strategy and roadmap for migrating structured data from existing applications, as well as collecting semi-structured or unstructured data for building a big data platform.

BI services also enable the design and development of analytics frameworks from Big Data use-cases, and constructing dashboards and KPIs to meet business requirements.

IGT Offerings

  • Data Integration

    Data integration from a variety of structured data sources using standard open source ETL tools.

  • Platform and Cluster Setup

    Platform design and sizing, configuration and standing-up cluster including other Hadoop eco-system tools. Performance tuning and scaling of clusters.

  • Data Modeling

    Data modeling, Schema design, Archival, Hive, Impala, NoSQL, and other methodologies/tools needed to make data available for business use-case scenarios.

  • Real-time Structured & Unstructured Data

    Real-time structured and unstructured data ingestion methodologies/framework from social media, sensors data, etc.

  • Data Visualization

    Reporting and data visualization using traditional or next-gen solutions like ROAMBI, Tableau, Qlik, BO, Cognos, Microstrategy, Jaspersoft, and Yellowfin

  • Advisory, Professional, Data Discovery, and Support

    Professional, consulting, and support services based on client-specific requirements or bundle of services.

Tools Expertise
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Intrinsic Value

  • Pre-built sentiment analytics framework to provide faster analytics

  • Structured and unstructured data analysis for a comprehensive solution

  • Real-time data ingestion for speedy processing

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.
Languages Supported

English | Cantonese | Japanese | Mandarin | Korean | French | German | Arabic | Ukrainian | Spanish | Russian | Czech | Danish | Polish | Brazilian Portuguese | Dutch | Norwegian | Tagalog | Ind-Bahasa | Thai | Malay | Indian Regional | Nepali

Whitepaper

Structuring Ticket Process Outsourcing

For Travel Agencies, ticketing is a function that entails high process time, while being a low value generating function.
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Case Study

25% Increase in Sales Conversion for a Leading OTA

IGT helped increase inbound sales conversion by 25% through re-engineering and analytics.
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Infographic

BPO – The Digital Tipping Point

Big Data, Smart Machines and Predictive Analytics are 3 big impact drivers in the BPO space
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