Data Science and Artificial Intelligence (AI)

Overview

Predictive Analytics services play a crucial role in helping airlines, hotels, OTAs, TMCs, cruises, and other travel and hospitality companies to forecast behavior and future trends by both new and historical data.

It requires a team of domain and industry experts, advisory consultants, data scientists, and architects to bring a comprehensive view to enhance the use of data assets by wielding Big Data technologies and Advanced Analytics.

IGT Offerings

Customer Analytics

Customer Behavior Analytics, Customer Segmentation, Single View-360 View of a customer, Personalized Recommendations, Customer Lifetime Value

Operational Analytics

Load Factor Forecasting, Demand Management, Flight Delays, No Shows and Cancellation

Price & Revenue Analytics

Price Optimization, Pricing Analytics

Marketing Analytics

Customer Retention, Growth opportunities, Sales Planning and Predicting Capabilities, Propensity Models, Campaign Management

Churn Analytics

Predictive Models for Churn

Tools Expertise

Intrinsic Value

Pre-built customer lifetime value framework for faster analytics
No show prediction model, flights delay prediction model and inventory forecasting model for a complete solution
10+ successful POCs done

IGT BPM Services And Solutions

IGT provides front office and back office BPM services through its Global Delivery Model from 15 locations worldwide and support in over 20 languages.

Sales & Reservations

Loyalty Programs

Social Media Management

Debit Memo Research

Content Management

Baggage Helpdesk

Refunds & Claim Processing

Irregular Operations (IROPS)