Developing Smart Airports Services & Solutions
Handling 20 Mn+ Reservations/Customer Service Queries
Building Smart Airport with Optimized Airport Processes
Today, an airport is an evolving sector in travel as they move from a purely pragmatic infrastructure into digitized & dynamic, information economic hubs. As airports develop, the number of stakeholders and partners increase, leading to higher capacity management, greater need for collaboration and integration of data, while managing costs, dissatisfied customers and digitized processes.
The increasing dynamic scope of airports and the interconnection of information stakeholders and infrastructures lead to complex computing environment, while self-service kiosks, IOT, and free wi-fi simplifies new age travel.
As a leading provider of BPM, Travel Technology and Digital Services & Solutions, IGT Solutions (IGT) recognizes the challenges and potential to enable better travel through technology and process innovation. From self–service kiosks, multilingual social media support to the centralized helpdesk, A ‘smart’ airport with optimized airport processes is the runaway to all future journeys.
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