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Account Director (Travel Domain)
  • IGT Solutions is currently looking for an Account Director; the successful candidate will be responsible to develop the account level strategy for customer/s.
  • Overall leadership of the account in order to nurture the account from delivering the business objectives and providing an overall strategic direction

Location: UK

Vertical: Travel & Transportation/Airline/Hospitality/TTLH

Industry: BPO/ ITES/Call Center/ Contact center

Essential Experience:

  • 14 - 18 years of experience in account management
  • Meet or exceed sales revenue/profitability and customer satisfaction goals in the UK region
  • Should have deep knowledge and understanding of the Travel technology market, Competition & Market trends in the travel / BPO Industry
  • Develops and Establishes Short & long-term Strategies for an account with respect to annual budgets and activity plan consistent with the agreed strategies
  • Build and Maintain Customer Alliances and partnership to drive results
  • Provide strategic support to the shareholders on Business Plan Review/ implementation with quarterly and yearly reviews with the customer and internal shareholders
  • Accomplish the account goals and objectives

 Personal Style Enablers:

  • Diligence in following through Operational Parameters
  • Innovative and able to foresee market conditions
  • Build and sustain relationships with key people in the Customer Environment

 Primary Job Responsibilities:

  • Build and Maintain Global Alliances and partnership with Industry Relationships
  • Provide strategic support to the shareholders on Business Plan Review/ implementation
  • Accomplish the organization's goals and objectives
  • Manage client expectations, participate in steering committee review meetings

Education:

  • A bachelor's degree is desired. M.B.A in marketing & sales is preferred.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds
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