IT Helpdesk: Moving into Strategic Support for IT Services

With the rapid alignment of IT as a strategic investment and the digitization of work places has brought about bigger challenges and opportunities.   As organizations get more global, and dependencies on IT increases, the IT service desk has become more crucial as a specialized single point of contact for all IT requirements. But driving business transformation or transition can …

Staff Augmentation: Travel’s Talent Crunch Defines On-demand Workforce

When it comes to any successful organization –it runs on 2 things – the quality of its people and the quality of its processes. For travel, both play an equally dependent role – one cannot be a good travel service provider, if their technology vision team is weak and a traveller will not bet on a poor performing provider. And …