We are in one of the most creative and critical eras of digital empowerment where every place, device, interaction and journey experience is now a touch point. In other words, the sum of the travel technology solutions, services and interactions provided across touch-points – pre travel, travel and post travel, is BIGGER than the destination itself. Digitalization of travel is …
Powering Up: Can Cognitive Computing Reinvent Travel’s Business Model?
“By 2018, half of all consumers will interact with services based on cognitive computing.”-IDC. Everybody has heard of ‘big data’, ‘cloud computing’, and IoT ‘internet of things’. Some have managed to utilize them exponentially in their businesses, while others are trying. My focus in today’s blog post is around the next big buzzword in the market – ‘Cognitive Computing’. In …
Enterprise Mobility Adoption in the Workplace and Associated Challenges
Visit any contemporary organization, and the vision of an extremely connected, mobile workforce becomes a reality. More and more employees are using mobile devices – be it smartphones, tablets or even wearable technology like smart watches. Additionally, employees routinely access cloud services as well to conduct their day-to-day work. Combine these two and what you get is Enterprise Mobility Management …
Business Event Processing for z/TPF System
By Madhur Arya and Ashok Bhardwaj What is a Business Event? A business event is an occurrence of certain state in a system or software application that may be important to other sub-systems within the system or external systems or agents. Distributed systems have quite mature capabilities for business events that help a business to take agile decisions. Consider an inventory …
The Why and How of Continuous Integration
By Pankaj Srivastava Continuous Integration is a development engineering practice that integrates code after each check-in done by developers into a shared repository and helps to find out code errors & code breaks early before it hampers the development process of other developers. It is a myth that Continuous Integration is an agile methodology practice. A development engineering practice is not …
Airline Disruption Management: Driving Customer Satisfaction through Real Time and Personalized Notifications
By Avik Dasgupta Operating in a volatile environment, airlines are today influenced by a variety of external factors that impact their business – either on the ground or in the air. Extreme weather conditions, natural disasters, mechanical problems, labour issues, industrial action, air traffic congestion, security alerts and other disruptions can not only damage an airline’s brand value but also …
Indoor Positioning Systems – Transforming the Location-based Application Landscape
By Suraj Kumar While global positioning systems (GPS) remain the most important tool for outdoor navigation, it requires the receiver to have an unobstructed line of sight to satellites. Due to the weakening of signals by building construction materials, the satellite based GPS signal loses substantial power indoors. Thus, all mobile location-based apps, like navigation, are unable to work inside …
The WeChat M-commerce – Travel Opportunity or flight of fancy?
Of all the services travel industry avails to its consumers, its customer communication that is decisive in building and nurturing a valuable relationship. And there is hybrid opportunity opening up in m-commerce. In 2014, one-third of all m-commerce transactions were travel related. Mobile travel bookings are set to hit $39.5 billion in 2015. As devices and mobile apps continue to …
EMD: Unleashing the True Potential of Airline Ancillary Services!
By Avik Dasgupta Ancillary revenues are gaining importance as a growth driver for the airline industry… Ancillary revenues are a key part of many airlines’ business models. In established markets such as North America and Europe, some carriers such as Spirit, Wizz Air and Allegiant are seeing ancillary revenues account for more than 30% of total revenues. The trend has …
z/TPF Migration: Easing the Transition – Part 2
By Madhur Arya. My last blog discussed the challenges faced in z/TPF migrations by companies worldwide and the ways to overcome them. In this concluding part, I will present a detailed z/TPF migration approach and share some best practices for a smooth z/TPF migration. A z/TPF migration approach Migration to z/TPF involves several tasks right from careful planning to rigorous testing …
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